Overview As Operations Manager, you will own automation and AI-driven improvements across Deel's global payroll processes. You'll build, test, and iterate AI-powered workflows (Akai) while leading end-to-end projects across multiple workstreams. You'll partner with engineering, product, and ops teams to fix gaps, surface leadership-ready insights, and drive efficiency at scale.

This hands-on role rewards proactive problem solving and cross-functional collaboration to advance our global operations. A strong hook is the opportunity to shape AI-enabled payroll at a world-spanning platform.

Retribuzione / Benefits Optional flexible office membership Country-based perks and benefits Competitive pay aligned with local markets Support automation initiatives to reduce manual tasks and improve accuracy and speed Partner with cross-functional teams to streamline tools and processes for internal teams and customers Ensure adherence to operational controls, compliance requirements,



and risk management Drive customer-focused process improvements to shorten turnaround times and improve resolution Expand self-service options to reduce manual support Implement feedback loops to inform continuous improvement Coordinate operational readiness for new product or market launches with stakeholders Assist go-to-market efforts by removing bottlenecks for smooth adoption Track and report operational outcomes with insights for leadership Execute operational projects and strategic initiatives with senior leaders 5+ years of experience in operations in a fast-paced environment ~ Comfort with building and troubleshooting AI workflows, not just using AI ~ Experience managing and mentoring small to mid-sized teams ~ KPI-driven with track record of improving metrics ~ Exposure to process automation and operational tooling ~ Strong analytical skills and ability to turn data into actionable insights (SQL familiarity a plus) ~ AI tools and workflow troubleshooting (e.g., SQL familiarity ~

📌 Operations Manager | Payroll Solutions (Milano)
🏢 Deel
📍 Milano