Meet sales objectives through remote sales activities, including inbound and outbound calls, emails, chats, and virtual meetings

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Develop and maintain customer relationships with procurement teams, laboratory managers, and end users

Identify customer needs and position Agilent's laboratory services portfolio

Identify and generate new business opportunities within an assigned territory

Collaborate with field service engineers and internal sales teams to deliver a consistent customer experience

Prepare and manage accurate service quotations

Follow up on quotations and communicate value clearly

Maintain an up-to-date CRM pipeline

Provide accurate sales forecasts

Develop inside sales capabilities including prospecting, objection handling, and commercial negotiation

Requirements Ideally, a University Degree in a Life Science field (Chemistry, Biotechnology, Biology...)

Experience in a commercial, customer-facing, or inside sales position, including graduate roles, commercial internships, pre-sales, customer success, or hybrid technical-commercial positions, with laboratory clients/environments

Full professional fluency in Italian

Strong professional level of English

Strong organizational and time management skills





Ability to manage multiple priorities using digital sales tools such as phone, email, virtual meetings, and CRM systems

Ability to build long-term customer relationships and communicate confidently with laboratory professionals, including scientists, laboratory managers, and procurement teams

Ability to work independently and collaborate effectively with colleagues

Comfort working in a structured environment with clear objectives and performance measures in a fast-paced, international team

Core Competencies Demonstrates expertise in inside sales, customer relationship management, and effective communication with laboratory professionals. xkiyazw Proficient in utilizing digital sales tools and CRM systems to manage sales activities and forecasts.

Highest-signal resume keywords Inside Sales Experience

Customer Relationship Management

Fluency in Italian

Sales Forecasting

Digital Sales Tools Proficiency

ATS Optimization Keywords Hard Skills Sales Quotation Management

Prospecting

Objection Handling

Commercial Negotiation

Laboratory Services Knowledge

Soft Skills Organizational Skills

Time Management

Independent Work

Collaboration

Industry Keywords Life Science

Laboratory Clients

Procurement Teams

Laboratory Managers

Customer Success

Tools & Technologies CRM Systems

Virtual Meeting Platforms

Email Communication

Phone Communication

📌 Laboratory Service Sales Account Manager (Milano)
🏢 Altro
📍 Milano