Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote , allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities

Handle inbound customer inquiries via phone, email, and chat

Assist with product information, troubleshooting, and issue resolution

Deliver excellent customer service while ensuring a positive customer experience

Follow up on customer requests and escalate issues when necessary

Requirements





Proficiency in Italian (C1/C2 level)

Already residing in Portugal (remote work available from any city except the islands)

Strong English communication skills (C1 level)

Exceptional problem-solving and interpersonal skills

Additional Information

Must hold a European passport (visa sponsorship is not provided)

Previous experience in customer service is advantageous but not required

What's Offered

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential

📌 Italian speaking -Customer Experience Associate Remote in PT (Leivi)
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📍 Leivi