Overview In this role you will lead and scale the Connectivity Services function, driving faster client onboarding, 24/5 production support, and consistent, repeatable processes across a growing client base. You will partner with Product Management and Commercial teams to align the connectivity roadmap with client needs while managing third-party engagements. Join a fast-growing, collaborative environment focused on client success and continuous improvement.

This is your opportunity to shape connectivity at a global software provider serving prestigious financial clients.

Retribuzione / Benefits premio scheme pension flexible working hours hybrid model professional development opportunities Build and grow the Connectivity Services team to match growth and client volumes Increase onboarding speed by expanding team capacity and capability Establish a continuous improvement culture by monitoring SLAs and metrics and closing performance gaps Own and manage third-party engagements to meet client standards Serve as senior escalation point for connectivity-related client issues Support the commercial team with connectivity scope and delivery feasibility for new clients Collaborate with Product Management to map connectivity roadmap to client and operational needs 10+ years of experience delivering services to enterprise software clients ~ People leadership experience with a track record of building high-performing teams ~ Domain experience within capital markets and the Buy Side ecosystem ~ Experience managing production support operations, including extended-hours or shift-based coverage ~ Experience managing third-party/vendor relationships and engagements ~ Established collaboration with Commercial, Product Management, and Operations functions ~ Strong analytical and problem-solving skills with a big-picture focus ~ Excellent collaboration and results orientation ~ collaboration ~

📌 Head of Connectivity - Investment Management Platform (Varese)
🏢 Simcorp
📍 Varese