Area of tasks, responsibility, and goals in the organizational area

Contribute to ensuring a high level of customer loyalty by proposing advanced technical solutions and tailored support services, aimed at effectively resolving complex technical issues and guarantee rapid response.

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The position requires close collaboration with the Customer Care team and cross-functional departments, promoting a proactive, customer-focus approach to enhance overall customer satisfaction.

Main Responsibilities

Manage the assigned customer portfolio, maintaining and developing long-term business relationships;

Identify the specific needs of the customers and the specific objectives of individual projects;

Handle quotation processes, negotiations, and sales of company services, including maintenance, reconditioning, upgrades, and rebuilds;

Work closely with the Application department to define the most suitable technical and commercial solutions;

Prepare and issue quotations, ensuring alignment between customer requirements, technical specifications, studies, and cost structures, with careful attention to official documentation sent to customers;

Upon order acquisition, ensure the accurate and timely transfer of all relevant information to the Project Management department;





Constant communication and relationship with customers and suppliers;

Work closely with agents and business partners, providing operational and commercial support;

Identify and develop new business opportunities and customers;

Ensure internal CRM/ERP systems are consistently updated.

Technical High School Diploma

3 – 5 years of professional experience in technical-commercial roles such as sales engineering, customer care, or after-sales support, preferably in medium – large industrial companies. xkiyazw

Expectation / requirements of the job holder:

Solid knowledge of industrial products, services, and technical solutions;

Ability to analyze customer needs and propose effective technical and commercial solutions;

Strong commercial mindset with a customer-focus approach and the ability to build long-term business relationships;

Good organizational, communication, and negotiation skills;

Team working attitude;

Interest to travel for customer visits, trade shows, and industry events;

Good knowledge of English, another language as Spanish or German is considered a plus.

What We Offer

Job Type : Full-time, Permanent

Compensation : EUR 20.000 – 60.000

Continuous professional development and career growth opportunities A dynamic, inclusive, and international work environment

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