ppArtisan of travel since****,Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts.
The brand has just launched its first hotel, Orient Express La Minerva, in Rome – and followed by Orient Express Venezia in****.
The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in ****, the first of two Orient Express Sailing Yachts, and finally, the return ofL'OrientExpress train to railways.
Since ****, Orient Expressispart of Accor Group's leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors.
In ****, Accor and LVMHentered intoa strategic partnership to accelerate the development of Orient Express.
Follow the journey Instagram or visit the website at /p /brpbAbout Orient Express La Minerva /b /p /brpConsidered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in ****.
Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro.
The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade.
A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva.
At the end of ****, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
/p /brh3Job Description /h3 /brpWe are looking for a People Culture Manager to lead the People Culture function and shape a best-in-class employee experience for our onboard crew and operational teams.
/p /brpReporting to the General Manager, the People Culture Manager will drive strategic HR initiatives to foster a high-performance, inclusive and compliant workplace.
The role is central in managing end-to-end HR strategy,the employee lifecycle, crew workforce planning,



and labour relations — all with an unwavering commitment to our luxury standards and guest service excellence.
/p /brpbStrategic Leadership HR Operations /b /p /brpDefine and deliver the HR strategy in alignment with the General Manager and the corporate guidelines of Orient Express.
/p /brpLead the full spectrum of HR functions: talent acquisition, onboarding, performance management, learning development, compensation benefits, payroll, and personnel administration.
/p /brpTranslate business priorities into effective people strategies and operational HR solutions.
/p /brpEnsure a culture of continuous improvement and alignment with the brand's identity and luxury positioning.
/p /brpUpdate, review and ensure compliance with LQA/Forbes.
/p /brpbWorkforce Planning /b /p /brpCo-lead with Finance the planning and monitoring of employment costs, ensuring alignment with operational budgets and staffing forecasts.
/p /brpManage the People Culture department budget, balancing service excellence with cost-effectiveness.
/p /brpMonitor key crew-related KPIs, including resources, absenteeism, shift coverage, and compliance with rest periods and working time regulations.
/p /brpWork closely with the Operations team to ensure service continuity, responsiveness to unexpected changes, and agility during peak periods.
/p /brpContribute to the development of scalable workforce planning processes and tools to support future network expansion and evolving regulatory frameworks.
/p /brpbIndustrial Union Relations /b /p /brpMaintain structured, constructive relationships with trade unions and employee representatives representing the company in all collective and individual labour matters.




/p /brpManage individual and collective disputes, disciplinary processes, and grievance cases with discretion and compliance.
/p /brpbPeople Engagement Workplace Culture /b /p /brpPromote a culture of well-being, engagement, and excellence across all departments.
/p /brpOversee the onboarding journey to ensure every new team member feels welcomed, trained, and aligned with brand values.
/p /brpSupport managers in developing positive team dynamics, implementing action plans to improve collaboration and service culture.
/p /brpDeploy initiatives that bring to life the Orient Express values and elevate the candidate and employee experience.
/p /brh3Qualifications /h3 /brpMaster's degree in Human Resources, Business Administration, or related field.
/p /brpMinimum 5 years of experience in a senior HR role.
/p /brpExperiencewithin luxury hospitality is mandatory.
/p /brpDeep knowledge and hands?on experience in industrial and union relations, including collective bargaining and employment law.
/p /brpExcellent interpersonal and communication skills; fluent in Italian and English (written and spoken).
/p /brpEntrepreneurial spirit with strong organizational and project management abilities.
/p /brpHands?on and strategic, able to operate effectively across both day?to?day execution and long?term planning.
/p /brpProficiency with HR systems and tools (HRIS, ATS, scheduling software, payroll platforms, etc.).
/p /brh3Additional Information /h3 /brpGross annual salary range:*************** € + bonus /p /brpStaff cantine /p /brpALL -Heartist® Program:Employee vantaggi card offering discounted rates atall ACCORlocations and partner venues worldwide.
/p /brpLearning development:Opportunity to develop your talent and grow within your property and across the world!
/p /brpOur commitment to Diversity Inclusion: We are an inclusivecompanyand our ambition is to attract, recruit and promote diverse talent.
/p /p #J-*****-Ljbffr

📌 People & Culture Manager (F/M/X) (Lazio)
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