ppCompany DescriptionConstance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality.
Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do.
Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.
Job DescriptionWe are seeking an experienced and detail-oriented Assistant Maintenance Manager – Rooms to join our team at Constance Belle Mare Plage, Mauritius.
In this pivotal role, you will oversee the maintenance and upkeep of our guest rooms and associated facilities, ensuring all systems operate efficiently and safely.
You will work collaboratively with the maintenance team to deliver exceptional standards whilst maintaining comprehensive records and adhering to all health and safety regulations.
The successful candidate will demonstrate strong organisational skills, technical expertise, and a commitment to proactive maintenance practices.
Duties and Responsibilities: Responsibilities and duties for this position shall include, but not limited to the following areas and activities.
At management discretion, direction may be given for tasks outside the scope of work described.
/p h3Rooms Maintenance , Preventive Maintenance - Lead and supervise all maintenance activities related to guest rooms, suites, villas, corridors, and related areas.
/h3 ul liEnsure that guest rooms are maintained in excellent operational and aesthetic condition.
/li liDevelop, implement, and monitor preventive maintenance programmes for rooms and associated equipment.
/li liConduct regular inspections of guest rooms and identify maintenance requirements, defects, and potential risks.
/li liEnsure timely completion of preventive and corrective maintenance works.
/li liMonitor the condition and functionality of electrical, plumbing, HVAC, lighting, sanitary fittings, doors, locks, furniture fixtures, and other room-related equipment.
/li liEnsure that all rooms are technically ready for sale and occupation within the required standards and timelines.
/li /ul h3Guest Room Defect , Complaint Management - Monitor and follow up on all room maintenance requests reported by Housekeeping, Front Office, Guest Relations, and guests.
/h3 ul liPrioritise maintenance requests according to urgency, guest impact, and operational requirements.
/li liEnsure breakdowns and defects affecting occupied rooms are addressed promptly.
/li liFollow up on recurring room defects and implement corrective actions to prevent repetition.
/li liPersonally inspect critical or recurring issues and ensure proper resolution.
/li liSupport the team in handling urgent guest-related maintenance situations, including out-of-hours emergencies when required.
/li /ul h3Room Inspection , Quality Standards - Conduct regular technical inspections of guest rooms and public areas within the Rooms Division.
/h3 ul liWork closely with Housekeeping to ensure rooms meet the hotel's quality standards before being released for sale.
/li liParticipate in room inspections with management and identify areas requiring corrective action.
/li liMaintain an updated room defect and maintenance status report.
/li liEnsure that maintenance standards are aligned with the expectations of a luxury 5-star hotel.
/li liIdentify opportunities to improve room functionality, comfort, energy efficiency,



and guest experience.
/li /ul h3Team Leadership , Supervision - Lead, organise, and supervise the Rooms Maintenance team.
/h3 ul liAllocate daily tasks and manpower according to operational priorities and occupancy levels.
/li liMonitor attendance, punctuality, productivity, discipline, and performance of team members.
/li liCoach and develop team members to improve technical competencies and service standards.
/li liConduct regular toolbox meetings and communicate priorities, safety requirements, and operational information.
/li liIdentify training needs and coordinate appropriate technical and service training.
/li liEncourage teamwork, accountability, and a proactive maintenance culture.
/li /ul h3Coordination with Other Departments - Maintain close communication with Housekeeping regarding room status, defects, preventive maintenance, and out-of-order rooms.
/h3 ul liCoordinate with Front Office and Guest Relations regarding urgent guest-related maintenance requests.
/li liWork closely with the Chief Engineer and Engineering team on major repairs, projects, and technical issues.
/li liCoordinate with relevant departments during room renovation, refurbishment, and improvement projects.
/li liMaintain effective communication with management regarding significant defects, operational risks, and maintenance requirements.
/li /ul h3Preventive Maintenance - Ensure that preventive maintenance schedules are completed within established deadlines.
/h3 ul liMonitor the condition and lifespan of room equipment and installations.
/li liRecommend replacement, refurbishment, or upgrading of equipment where necessary.
/li liIdentify recurring failures and recommend long-term technical solutions.
/li liAssist in developing annual maintenance and replacement plans for Rooms Division assets.
/li liEnsure proper use, storage, and maintenance of tools and equipment.
/li /ul h3Safety, Compliance , Risk Management - Ensure all maintenance activities comply with hotel safety standards, applicable legislation, and company policies.
/h3 ul liEnsure safe working practices are consistently followed by the team.
/li liIdentify and report potential hazards in guest rooms and related areas.
/li liEnsure appropriate procedures are followed when working in occupied guest rooms.
/li liMaintain strict standards regarding electrical, fire, water, and other technical safety requirements.
/li liSupport emergency response procedures and participate in relevant drills when required.
/li /ul h3Guest Experience - Maintain a strong guest-oriented approach in all maintenance activities.
/h3 ul liUnderstand that room maintenance directly impacts guest satisfaction and the overall hotel experience.
/li liEnsure maintenance interventions in occupied rooms are carried out discreetly, professional /li /ul h3Administration , Reporting - Maintain accurate records of room maintenance requests, breakdowns, preventive maintenance, and repairs.
/h3 ul liMonitor room maintenance KPIs, response times, completion rates, and recurring defects.




/li liPrepare regular reports on room maintenance performance and outstanding works.
/li liMonitor out-of-order and out-of-service rooms and ensure timely follow-up.
/li liAssist with maintenance budgeting, forecasting, and cost control.
/liliEnsure appropriate documentation of maintenance interventions and equipment history.
/li /ul h3Qualifications /h3 ul liDiploma in Electrical, Building Services, Engineering, Hotel Engineering, or a related technical discipline.
/li liRelevant technical or vocational qualifications will be considered.
/li liA minimum of 3 years of experience in hotel industry.
/li liMinimum 2–3 years in a supervisory or managerial position, preferably within a 4- or 5-star hotel or luxury resort.
/li liExperience specifically in guestroom maintenance and hotel operations is strongly preferred.
/li liExperience in a large luxury resort environment will be an advantage.
/li liStrong knowledge of hotel room systems, equipment, fixtures, and building services.
/li /ul h3Technical skills /h3 ul liStrong knowledge of electrical, plumbing, HVAC, carpentry, sanitary, and general building maintenance.
/li liGood understanding of preventive and corrective maintenance systems.
/li liAbility to diagnose technical faults and identify practical solutions.
/li liKnowledge of maintenance management systems and digital reporting tools.
/li liGood understanding of health, safety, fire prevention, and environmental requirements.
/li liGood planning, organisation, and problem-solving skills.
/li liAbility to read technical drawings and maintenance documentation.
/li liGood knowledge of Microsoft Office applications.
/li /ul h3Soft Skills /h3 ul liStrong leadership and team management skills.
/li liExcellent communication and interpersonal skills.
/li liGuest-oriented and service-minded.
/li liProactive and solutions-oriented.
/li liStrong attention to detail.
/li liAbility to work under pressure and manage multiple priorities.
/li liGood decision-making and problem-solving abilities.
/li liAbility to collaborate effectively with Housekeeping, Front Office, Guest Relations, and other departments.
/li liHigh level of integrity, accountability, and professionalism.
/li liFlexible and willing to work shifts, weekends, public holidays, and be available for emergencies when required.
/li /ul h3Additional Information /h3 pWORK WITH CONSTANCE Join a team where well-being, career development, and collaboration are at the heart of everything we do.
/p ul liWe believe in continuous learning and growth to help our teams achieve their full potential.
/li liA strong family spirit is part of our identity, we support and care for one another.
/li liWe offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
/li liOur passion for luxury hospitality is reflected in every detail of the guest experience.
/li liWe are committed to environmental and societal contributions, integrating sustainability into everything we do.
/li liWe want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity.
/li liBy nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
/li liBe part of a company that values people, innovation, and excellence.
/li /ul pvetrinabakeca /p pAssistant Maintenance Manager- Rooms ragusa, sicilia, it /p /p #J-*****-Ljbffr

📌 Assistant Maintenance Manager- Rooms (Ragusa)
🏢 hosco_abroad
📍 Ragusa