ph3Branch Operations Manager | Reykjavik, Iceland | Relocation Support Available /h3pItaly /ppbReady for your next international challenge?
Join our team in Reykjavik and start a new adventure in Iceland.
/b /ppbRelocation support available, including a flight to Iceland covered by the company.
/b /ph3About Us /h3pIndie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide.
With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
/ppThe Branch Operations Manager (City Lead) plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer?centric experience.
As the on?site leader, you will drive operational excellence, team performance, and the overall customer journey while acting as the bridge between global standards and local execution.
/ph3The Role /h3pAs Branch Operations Manager, you will have full responsibility for the daily operations and performance of our Reykjavik depot.
While remaining highly hands?on ******% of your time), you will also take ownership of the team's performance, operational efficiency, and financial results.
/ppReporting directly to the District Manager, you will lead the local team and ensure the depot consistently delivers an outstanding customer experience while operating in a cost?effective and high?performing manner.
/ph3Key Responsibilities /h3ulliOwn the end?to?end performance of the city depot across Rental and Servicing operations.
/liliLead, supervise,



and develop the local operational team, including shift planning, task allocation, and performance feedback.
/liliBe a culture setter and lead by example.
/liliTrack daily KPIs and ensure Standard Operating Procedures (SOPs) are consistently followed.
/liliMonitor vehicle availability and proactively reduce downtime, including performing repairs when necessary.
/liliManage depot costs, including consumables and rework prevention, while maintaining disciplined cost control.
/liliOversee the preparation and presentation of RVs for sales appointments.
/liliEnsure operational excellence and continuously identify opportunities for improvement.
/liliDeliver an exceptional customer experience while maintaining high operational standards.
/li /ulh3What We're Looking For /h3ulli7-10 years of experience in fast?paced operations, logistics, rental, hospitality, or customer?facing environments.
/liliStrong hands?on operational mindset with the ability to step into daily depot activities whenever required.
/liliProven leadership skills with experience managing and motivating teams.
/liliExcellent organisational skills and the ability to multitask and prioritise under pressure.
/liliComfortable performing physical tasks during busy operational periods.
/liliFlexibility to work weekends, holidays,



and extended shifts during peak seasons.
/liliValid Category B Driving Licence.
/liliNorwegian language skills are a plus but not required.
/li /ulh3Practical Requirements /h3ulliAbility to lift and move light?to?moderate loads ****** kg).
/liliComfortable standing, walking, and moving throughout the depot for extended periods.
/liliWillingness to work both indoors and outdoors in varying weather conditions.
/liliFlexibility to respond to urgent operational needs when required.
/li /ulh3What We Offer /h3ulliFlight to Iceland covered by the company as part of your relocation support.
/liliThe opportunity to live and work in one of Europe's most unique and breathtaking destinations.
/liliA key leadership role in a fast?growing global company operating across Europe, North America, and Oceania.
/liliCareer development opportunities within Field Operations and the possibility to transition to our offices in Lisbon, Mexico City, or Manila.
/liliContinuous training and coaching to help you develop the skills that matter most.
/liliCompetitive compensation package including Performance and Referral Bonuses.
/liliFree Road Trips so you can experience Indie Campers across Europe, North America, and Oceania.
/liliA dynamic, international, and innovative work environment where your contributions make a real impact from day one.
/li /ulh3Are You Ready to Go Indie?
/h3pIf you're passionate about operations, leadership, customer experience, and ready to embrace an exciting international opportunity in Iceland, we'd love to hear from you.
/p /p #J-*****-Ljbffr

📌 Branch Operations Manager | Reykjavik, Iceland | Relocation Support Available (Lazio)
🏢 Indie Campers
📍 Lazio