Client & Business Development Manager – APAC & Middle East
Dubai or Abu Dhabi, UAE | Full-time
Role Overview
Training The Street is seeking a highly organised, client-friendly and commercially aware Client & Business Development Manager to support the growth, delivery and management of training programs across APAC and the Middle East.
Working closely with the Head of Business Development and the wider APAC team, the role involves managing selected client relationships, responding to incoming requests, shaping tailored training solutions, preparing proposals, coordinating delivery and supporting regional marketing activity.
This is not a purely administrative role, nor a pure cold-sales role.
It requires someone who combines strong organisation with client confidence, commercial judgement and solution-selling awareness, and who can help drive regional growth through excellent relationship management.
Key Responsibilities
Client & Account Support
Manage selected client accounts and develop relationships across APAC and the Middle East, with senior support where needed
Act as a reliable day-to-day contact for client queries, follow-ups and program coordination
Ensure clients receive timely, professional and well-organised responses
Build strong client relationships through a positive, energetic and polished communication style
Business Development, Solution Sales & Regional Growth Support
Support targeted business development activity across the region, including follow-ups with existing clients and warm prospects
Use a consultative, solution-sales mindset to understand client training needs, ask thoughtful questions and help position the most relevant TTS capabilities
Work with regional and global marketing colleagues to design campaigns that generate new client conversations
Identify referral opportunities and areas of potential revenue growth by speaking with existing clients and working through relevant networks
Convert incoming enquiries into well-managed opportunities by maintaining momentum, coordinating internal input and ensuring clients receive clear, commercially thoughtful responses
Research target firms, maintain prospect lists and support outreach around priority sectors, markets and training themes
Proposal & Commercial Support
Prepare draft proposals,



agendas and client documents based on direction from the Head of Business Development
Translate client requirements into practical proposal structures, program options and follow-up materials, taking direction from the Head of Business Development while developing independent client judgement over time
Coordinate contract paperwork and help ensure signed agreements are completed before delivery
Keep Salesforce updated with accounts, contacts, opportunities, proposal status and program details
Program Management
Coordinate the full program lifecycle from confirmed opportunity to delivery
Ensure materials, trainer instructions, participant information and logistics are set up properly
Work closely with CSMs, trainers and internal teams to ensure programs run smoothly
Attend selected day-one program kick-offs where useful, especially for important regional clients
Coordinate post-program feedback reports, client follow-up notes, invoicing and internal debriefs
Regional Marketing, Events & Public Courses
Support regional marketing efforts across APAC and the Middle East, including promotional programs, campaigns and events targeting existing clients and prospects
Support the planning and promotion of in-region public modelling courses
Coordinate event logistics, client invitations, registration follow-up, marketing materials and post-event actions
Track attendance, client feedback and follow-up opportunities from free events, campaigns and public courses
Trainer & Internal Coordination
Brief trainers on client requirements, program context and delivery expectations
Ensure internal handovers are clear and that CSMs have the information they need
Maintain accurate records of client interactions, proposals, training engagements and follow-up actions
Support regional reporting on pipeline, confirmed programs, feedback and client engagement activity




Key Skills & Experience
Essential
3–7 years' experience in program management, account management, client service, training coordination, professional services or sales support
Strong attention to detail with the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills in English
High proficiency in Word & PowerPoint (Written proposal and presentation development is critical)
Experience using Salesforce (or similar CRM systems)
Confidence supporting business development activity, consultative selling, client follow-up, marketing campaigns or events
A strong service mindset, with the confidence and personality to build positive client relationships
Commercial awareness - able to connect regional priorities, client opportunities and marketing activity to pipeline development
Existing right to work in the UAE, or eligibility to obtain a UAE work visa
Helpful Experience
Exposure to financial markets, banking, asset management, sovereign wealth funds or professional training environments
Experience supporting senior stakeholders or regional leadership
Experience planning events, webinars, public courses or professional programmes
Arabic language skills are helpful but not essential
Personal Attributes
Organisational and prioritisation skills:
Able to plan, sequence and follow through on multiple workstreams independently, without close supervision
Client relationship-building:
Communicates clearly and professionally in a way that builds trust and confidence with clients
Multitasking under pressure:
Maintains accuracy and attention to detail while managing several moving parts at once
Collaboration and teamwork:
Works constructively across internal teams and contributes to shared outcomes
Adaptability:
Adjusts approach effectively in a fast-moving, resource-lean regional environment
What Training The Street Offers
Exposure to leading global financial institutions and senior market participants
A dynamic, entrepreneurial regional team with strong global support
Opportunities to grow into more senior client?facing or business development roles
Competitive compensation package, commensurate with experience
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📌 Client & Business Development Manager - Apac & Middle East (Campo di Ne)
🏢 Training The Street
📍 Campo di Ne