23 set
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Bvlgari
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Milano
Bulgari Italia is looking for a Store Director to manage its prestigious flagship store in Via Montenapoleone and its store located in Rinascente Milano.Vuole candidarsi? Legga tutte le informazioni su questa posizione qui sotto, poi prema il pulsante per candidarsi.Reporting to the Italy Retail Director, the selected candidate will be responsible for leading the store team to ensure a meaningful, memorable, and seamless client experience. Acting as a coach, strategist, and entrepreneur, the Store Director embodies a client‑centric philosophy, effectively managing both front‑ and back‑of‑house activities to foster team engagement and drive business success.ResponsibilitiesAct as a Brand Ambassador, inspiring trust, commitment, and client‑centric excellence, and leading by exampleLead the store to achieve and exceed sales objectives and meet store/business KPIs, ensuring most time is spent on the floorDrive team motivation and engagement, sharing the brand’s strategy and vision, encouraging innovation and collecting best practices; ensure smooth organization of front, back, and care services teamsCoach and develop the teams by observing and providing constant feedbackPartner with Sales Trainers to identify training needs and deploy action plansDevelop clienteling strategies: recruit new clients, host in‑store events, leverage digital tools, and create strong local business relevance, nurturing store portfolio and enhancing relationships with VICsEnsure a seamless and consistent client experience in‑store and remotely,
following the brand’s selling experience while enhancing Italian culture and hospitalityOversee all store operations, ensuring proper stock management and adherence to visual merchandising guidelines, while guaranteeing store maintenance, a safe environment, and optimal functionalityStay informed on market trends, competition, and omnichannel initiatives, leveraging insights to drive the businessQualificationsAt least 5 years of relevant experience in a comparable luxury retail leadership roleDemonstrated experience in coaching, motivating, and developing a high‑performing teamAbility to leverage networks by cultivating key industry relationships and knowledge of local marketing and media partnersStrategic thinking, sound decision making, and ability to implement proper business xysqume actionsProven ability to drive operational excellence within a luxury retail environmentStrong financial management skills, including budget oversight and revenue generationFluency in both Italian and English is essentialKnowledge of Microsoft Office programs: Excel, Word, PowerPoint and ability to acquire some expertise in store operation applications (BeanStore, Sales Force, SAP)Personal attributes: Networking, Ownership, Influence, People Development, Team Management, Impact Driven, Growth Mindset, Brand Sensitivity, ProactivitySenior‑Level InformationSeniority level: DirectorEmployment type: Full‑timeJob function: Retail – Apparel and Fashion#J-18808-Ljbffr
📌 Store Director - Milan (Milano)
🏢 Bvlgari
📍 Milano