Overview In this role you drive operational excellence at a Fulfilment Centre, leading a team of Area Managers to meet safety, quality and productivity targets. You will coordinate with HR, Finance, Safety and Security to optimize site performance and implement cross-site initiatives. You'll analyse performance data, mentor leaders, and explore innovative ways to improve day-to-day operations. This is a hands-on leadership role that anchors the First Mile and rapid, reliable fulfilment at scale. Responsabilità - Manage and develop a team of Area Managers - Lead shift-based operational teams and address issues to impact site performance - Analyse shift performance against objectives and implement actions to improve operational excellence - Collaborate with HR, Finance, Health & Safety,



and Security - Design and deliver site-wide initiatives to boost performance - Mentor and coach teams to become high-performing managers - Be the link between operations and finance/safety/integration teams - Support day-to-day operations while exploring innovative approaches to the site Requisiti fondamentali - Bachelor - Relevant experience in people and stakeholder management - Advanced proficiency in English (verbal and written) and intermediate proficiency in the local language - Experience using data or anecdotal evidence to influence business decisions - Experience in key areas of production and supply chains - leadership - mentoring - stakeholder management - data-driven decision making - Lean, Six Sigma and Kaizen techniques (preferred)
- MS Office (Word, Excel, Outlook)

📌 Operations Manager, FC Operations (Italia)
🏢 Amazon
📍 Italia