Employment Type:
Employee Contract Type:
Permanent **Life At Planet** Do you love putting smiles on faces? Do you want to work in an environment that is obsessed with making customers and employees happy? Do you want to be part of a global mission to revolutionise commerce and payments? Do you want to be working in a progressive organisation with the ambition to be the global player in what we do? If you do, then this role could be for you. Here at Planet, we are extremely proud of our heritage of over 30 years. And it is what makes us a unique payment partner for many of the world’s most prestigious brands. We don’t just provide world class commerce and payment services, we generate revenue for our customers, and we help them grow. In the early days, we set out to simplify the complex payment process of VAT refunds for international shoppers in Europe. Fast-forward to today, and our single payments platform is unique in the industry - the only one that offers acquiring, processing, digital wallets, VAT refunds and currency conversion services. We have recently integrated several other tech businesses - Protel, Hoist, Datatrans, Proiximis - to help us to continue to grow and dominate the market as we set about our mission of being a world leader. And with strong Private Equity Investors from Advent International and Eurazeo, we are well set up to win. We know that it’s our people that differentiates who we are and what we do and that is why we are keen to hire world class talent like you. **Role Overview** Based in Italy, this role focuses on selling hospitality company products to customers and prospects. The Business Development Manager is an experienced, knowledgeable,



and customer-obsessed professional who will sell and develop programs to deeper relationship with our merchants and create new value propositions that deliver growth. Your responsibilities are to strengthen relationships and deepen engagement with your managed accounts by creating regular and frequent touchpoints, increasing customer engagement, influencers and known stakeholders inside each merchant's organization. This will also allow you to define and develop multiple merchant personas within each merchant's organization. This job description does not intend to be a comprehensive listing of duties and responsibilities that are required by the employee. **What you’ll be doing**
- Sell new products to prospects and existing clients.
- Understand merchants' business needs and define success criteria as relevant to their unique business dynamics.
- Partner with internal and external teams to enroll merchants in growth initiatives.
- Break targets and pipeline into doable actions and set timeframes to deliver them.
- Conduct deep-dive analysis on issues affecting the merchant’s business performance and establish a periodic business review with the merchant that addresses key business issues.
- Ensure the Company targets and objectives are the key focus priority.
- Make sure all Sales activities are clearly reported, documented, and shared internally.
- Scout for new businesses whilst creating and maintaining productive partnerships.
- Analyze portfolio trends, diagnose the root cause of performance,



and create actionable plans for operational improvements.
- Develop a deep understanding of the current and future functionality of Planet to find and execute new opportunities.
- Deliver marketing engagements with merchants.
- Report on portfolio status and performance to make portfolio value visible to internal stakeholders. **Who you are**
- You will have a solid sales background and /or equivalent education degree with demonstrable experience of overachieving targets.
- Card Payment Background or Expert in the Hospitality industry.
- Success managing dynamic account portfolios.
- Good decision making, problem-solving, and negotiating skills.
- Self-motivated, team focused and well organized with an outgoing and pleasant personality.
- History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects assigned tasks.
- Show independence and flexibility in dealing with multiple complex issues.
- Willing to travel at a minimum of 50% of its working time.
- Accomplished range of skill from high-level strategic thinking to creative and detailed team leadership.
- Proven ability to manage multiple, competing priorities simultaneously.
- Composed, poised and professional demeanor in all situations.
- Tenacity to keep issues top of mind of relevant stakeholders and conviction to make the right decisions.
- Ability to execute on programs and projects with mínimal resources **What do we offer and why should you join us?**
We don’t shy away from wanting to hire great people to deliver amazing things for our customers. And once you join us, we want to keep you motivated and engaged in our collective mission. **Competitive Pay**
We don’t want you to wor

📌 Business Development Manager (Milano)
🏢 Planet
📍 Milano