pul liTranslate service and process needs into clear functional and technical solution requirements /li liOwn and coordinate strategic initiatives related to Salesforce and connected service systems /li liSupport process mapping and performance measurement, aligning on metrics and working with service teams /li liDrive Salesforce capabilities with Service, IT and external partners, including flows and automations /li liCoordinate integrations, data flows and dependencies across the service system landscape /li liEnsure solutions are scalable, maintainable and aligned with future service processes and architecture /li liIdentify and solve opportunities for improvement within the organization /li liManage priorities, dependencies, implementation progress and key stakeholders across assigned initiatives /li /ul h3Your Responsabilities /h3 ul liTranslate service and process needs into clear functional and technical solution requirements /li liOwn and coordinate strategic initiatives related to Salesforce and connected service systems /li liSupport process mapping and performance measurement, aligning on metrics and working with service teams /li liDrive Salesforce capabilities with Service, IT and external partners, including flows and automations /li liCoordinate integrations, data flows and dependencies across the service system landscape /li liEnsure solutions are scalable, maintainable and aligned with future service processes and architecture /li liIdentify and solve opportunities for improvement within the organization /li liManage priorities, dependencies, implementation progress and key stakeholders across assigned initiatives /li /ul h3Your Qualifications Skills /h3 ul liDegree in Information Systems, Engineering, Business or similar /li liPrevious professional experience with enterprise applications, with focus on process improvement /li liStrong understanding of Salesforce configuration, data models,



workflow automation and integrations capabilities /li liExperience with translating business requirements into functional and technical requirements /li liGood understanding of APIs, system interfaces and data flows in enterprise environments /li liHigh analytical skills, structured work ethic and good communication skills /li liVery strong prioritization and organizational skills as well as managing multiple projects in parallel /li liExcellent communication skills in English, Italian and German is a plus /li /ul h3OUR COMMITMENT /h3 ul liInnovative work environment in a young, dynamic team /li liHigh-tech projects in the future-proof sector of e-mobility /li liOpportunities for advancement in a growing company /li liA wide range of further training opportunities /li liTotal compensation starting from € 52.000 gross per year, including a 20% variable premio based on goal achievement /li liAdditional company benefits /li /ul pThe compensation indicated represents the total compensation for this role. Final compensation may vary based on the candidate's experience, qualifications, skills, and the scope of responsibilities. Should the position's responsibilities, seniority level, or location differ during the recruitment process, the applicable compensation may be adjusted accordingly, taking into account local market conditions and internal compensation frameworks. /p h3WHY ALPITRONIC /h3 pTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). /p h3WHAT MAKES WORKING FOR US SPECIAL /h3 pWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team! /p /p #J-18808-Ljbffr

📌 Operational Excellence Specialist - Service Systems (m/f/d) (Bolzano)
🏢 Alpitronic
📍 Bolzano