We are looking for someone with talent, drive, a sense of humour and a sparkling personality to join our team as Night Receptionist at our amazing, hotel-with-a-difference in Bologna! **Your mission, should you choose to accept**:
You are responsible for every aspect of the hotel operation together with the Hotel Manager and the Front Office Manager. You operate mainly in the lounge/reception area where you are open and available with a friendly smile to meet all the needs of students and hotel guests and the questions of random strangers. This goes way beyond old school reception duties: you and your team members are the hotel’s super-skilled hosts and responsible for optimal guest experience. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Bologna location will become a raving fan of TSH instantly! **In case you don’t know who we are (ahem)**:
TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting co-working spaces. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. And with still to be opened properties in Madrid, Barcelona and Toulouse, our unique hospitality concept is truly taking root in the heart of Europe **What You'll Do**
- Reception duties: check ins and outs andyou know the drill
- You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party;
- You’re the go-to contact person for our students: you handle complaints and technical issues and other stuff as it comes up




- You support sales activities and in-house events
- You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).
- Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about **Who You Are**
- You’re legally allowed to work in Italy
- Fluent in English and Italian and decent skills in other languages are a big plus (the more the merrier)
- A flexible, hands-on, motivated and positive approach
- Background in hospitality, preferably in a hotel environment
- You love responsibility and handle stressful peak periods like a pro
- Hard working, responsible and “let’s do this!” mentality
- You build and lead motivated, happy teams like a natural **What We Offer**
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. We want you to be you. You have your own style; tattoos are cool and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

📌 Night Receptionist / Community Host (Bologna)
🏢 The Student Hotel
📍 Bologna