pbAssistant Store Manager /b /ppbLocation: /b Milan, Italy /ppbSalary range: /b €38,000+ gross annual salary + discretionary commission scheme. /ppbr/ppbAbout LUCA FALONI /b /ppAt LUCA FALONI, everything starts with the customer. /ppWe are a luxury menswear brand known for timeless style, exceptional quality and an unwavering commitment to customer experience. As we continue to expand internationally, we are looking for an bAssistant Store Manager /b helping to deliver outstanding service, drive performance and develop a high-performing team. /ppbr/ppbThe opportunity /b /ppAs bAssistant Store Manager /b, you will play a key role in driving store performance, developing the team and delivering the elevated customer experience that defines the LUCA FALONI brand. /ppYou will lead by example on the shop floor, acting as a brand ambassador and ensuring every customer interaction reflects our commitment to service, expertise and quality. You will also contribute to the smooth running of store operations, helping create an environment where both customers and team members can thrive. /ppThis is an exciting opportunity for an ambitious retail professional looking to further develop their leadership skills within a growing international luxury brand. /ppbr/ppbKey responsibilities /b /ppbCustomer experience client development /b /pulliDeliver exceptional personalised service, building meaningful and long-lasting relationships with customers. /liliAct as a brand ambassador, sharing expert product knowledge and craftsmanship stories that enhance the customer journey. /liliSupport the team in achieving the highest standards of customer experience and client engagement. /liliDrive clientelling activities to encourage customer loyalty, retention and repeat business. /liliEnsure every customer interaction reflects the values and standards of the LUCA FALONI brand. /li /ulpbCommercial performance /b /pulliSupport the achievement of store sales targets and key performance indicators.



/liliMonitor individual and team performance, identifying opportunities to improve results. /liliLead by example on the shop floor through strong selling behaviours and customer engagement. /liliContribute to the execution of commercial initiatives, campaigns and product launches. /li /ulpbTeam leadership development /b /pulliSupport the Store Manager in motivating, coaching and developing the store team. /liliProvide day-to-day guidance and leadership, helping create a positive and high-performing environment. /liliAssist with onboarding and training new team members. /liliEncourage a culture of accountability, collaboration and continuous improvement. /li /ulpbStore operations /b /pulliSupport the day-to-day management of store operations, ensuring efficiency and consistency. /liliMaintain exceptional visual merchandising, housekeeping and operational standards. /liliAssist with stock management, inventory accuracy and loss prevention activities. /liliEnsure company policies, procedures and health and safety standards are consistently followed. /li /ulpbStore Management support /b /pulliTake responsibility for the store in the Store Manager's absence. /liliContribute to the implementation of initiatives that enhance customer experience, team performance and operational effectiveness. /li /ulpbr/ppbWhat we are looking for /b /pulliPrevious experience in an Assistant Store Manager or Supervisor or similar retail leadership role. /liliPassion for luxury retail, menswear and exceptional customer service.



/liliStrong commercial awareness and a track record of achieving sales targets. /liliExcellent interpersonal and communication skills. /liliAbility to coach, motivate and support team members. /liliOrganised, proactive and solution-oriented mindset. /liliStrong attention to detail and commitment to operational excellence. /liliComfortable working in a fast-paced and customer-focused environment. /lilibFluency in Italian and English is required. /b /li /ulpbr/ppbWhat success looks like /b /pulliExceptional customer experiences delivered consistently. /liliStrong client relationships and customer loyalty. /liliAchievement of sales and performance objectives. /liliA motivated, engaged and well-developed team. /liliSmooth and efficient store operations. /liliPositive contribution to the growth and success of the Milan store. /li /ulpbr/ppbWhy join LUCA FALONI? /b /ppThis is an opportunity to join a growing international luxury brand that places craftsmanship, quality and customer experience at the heart of everything it does. /ppYou will have the opportunity to develop your leadership capabilities, work with exceptional products and contribute to the continued success of one of most exciting luxury menswear brands. /ppbr/ppWe are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. /ppPlease, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. /ppbr/ppWe deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. /ppbr/ppbDue to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team. /b /ppbr/p

📌 Assistant Store Manager (Pavia)
🏢 Luca Faloni
📍 Pavia