ph3bWho We Are /b /h3 pAt BKN301, we build fintech solutions that enable banks, fintechs, and merchants to grow and innovate across emerging markets. /p pWe’re a London-based financial technology group, with offices in Milan (Italy), Doha (Qatar), and San Marino, and an international footprint that’s rapidly expanding. /p pWe move fast, think globally, and act as one team — transforming ideas into real, scalable fintech solutions every day. /p h3bWhy Join Us /b /h3 pJoining BKN301 means becoming part of a fast-growing international fintech, where technology and people evolve together. /p pHere, every idea counts: you’ll have a tangible impact on strategic projects, learn continuously, and help build something meaningful from the ground up. /p pYou’ll join a company that values each person’s contribution, gives space to experiment, and promotes an open approach to innovation — because our success comes from the people who make it possible. /p h3bYour Role /b /h3 pAs an bAccount Manager /b, you'll be the primary bridge between BKN301 and its existing client portfolio — combining commercial strategy, direct sales, and relationship management to drive client retention, satisfaction, and long-term revenue growth. /p pYou'll work closely with cross-functional teams to ensure seamless delivery and act as the internal advocate for your clients across markets. /p h3bA few examples of your responsibilities /b /h3 ul liAnalyze client needs to introduce new products, higher tiers of service, or complementary solutions that drive account growth through upselling and cross-selling. /li liManage the full lifecycle of client agreements, proactively negotiating contract renewals to prevent churn and secure predictable, recurring revenue. /li liOwn and deliver on key financial metrics tied to your portfolio, including Net Retention Rate (NRR), total account volume, and upselling quotas.



/li liAct as the internal advocate for the client, collaborating with Customer Success, Product, Technical Support, and Finance teams to ensure seamless delivery and issue resolution. /li liMonitor industry trends, competitor movements, and account metrics to identify emerging risks and commercial opportunities. /li /ul h3bWhat We’re Looking For /b /h3 ul li3–5 years of experience in Account Management, Sales, or Business Development within a B2B technology, fintech, payments, SaaS, or consulting environment. /li liProven experience managing existing client relationships, contract renewals, and upselling or cross-selling opportunities. /li liStrong commercial mindset and the ability to identify business opportunities within complex client organizations. /li liGood understanding of technology-driven products and the ability to quickly learn complex solutions. /li liWorking knowledge of APIs, digital payments, BaaS, core banking, and payment infrastructure. /li liGood understanding of the payments ecosystem, including payment rails and schemes such as SEPA, SWIFT, instant payments, issuing, acquiring, and clearing flows. /li liWorking knowledge of key regulatory and compliance topics relevant to fintech and payments, including KYC, AML, and PCI-DSS. /li liAbility to engage confidently with both business and technical stakeholders, including Product, Technology, Finance, and Compliance teams. /li liFluency in English.



/li liKnowledge of an additional language besides English is a plus. /li /ul h3bSoft Skills That Make a Difference /b /h3 ul liStrong communication and negotiation skills, with the ability to present ideas clearly and navigate contract or pricing discussions to reach win-win outcomes /li liCommercial acumen and ability to identify business opportunities within a client's organizational structure /li liExcellent organization and time management, with the ability to handle multiple high-value accounts simultaneously /li liEmpathy and active listening, to anticipate client needs and prevent churn before it happens /li liProactivity, problem-solving attitude and sense of ownership /li liAdaptability and curiosity in a fast-evolving international environment /li /ul h3bWhat We Offer /b /h3 ul liPermanent, full-time contract with a salary range of €40.000 – €45.000 RAL, based on experience and skills. /li liEmployment governed by the CCNL – Metalmeccanico Industria. /li liDynamic and international environment, built on trust, collaboration, and ownership. /li liReal impact on global fintech transformation projects. /li liContinuous growth and learning opportunities within a fast-evolving and innovative group. /li /ul h3bOur Selection Process /b /h3 ol liIntro chat with HR – to get to know each other. /li liInterview with the Head of Growth – focused on technical skills, commercial approach, and team fit. /li liFinal interview with the Area Manager – to assess capabilities and overall alignment with BKN301. /li /ol pEvery selection process is an opportunity for mutual discovery and shared growth. /p h3bOur Culture /b /h3 pAt BKN301, we believe innovation thrives when different perspectives meet. /p pWe’re proud to be an equal opportunity employer, committed to diversity and inclusion in all forms. /p /p #J-18808-Ljbffr

📌 Account Manager (Milano)
🏢 BKN301
📍 Milano