ppAs a bSoftware Technical Support Engineer /b, you will play a key role in validating, testing, and supporting the software used in additive manufacturing systems.
You will work closely with the bCustomer Success, Engineering and RD teams /b, helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies.
/ph3Few examples of responsibilities: /h3ulliPerform bsoftware testing and validation /bon Caracol's additive manufacturing software, ensuring correct functionality and performance.
/liliExecute bhands-on robotic 3D printing tests /bto validate toolpath planning, slicing processes, and printing quality on large-scale AM systems.
/liliHelp btechnical support and field engineering teams /bin troubleshooting Level 2 software-related issues, occasionally interacting with customers.
/liliProvide binternal training and guidance /bto support teams to help them handle common Level 1 technical requests.




xrdbqlu /liliCollaborate with bRD and software teams /bto report bugs, suggest improvements, and collect feedback from real production use.
/li /ulh3Ideal Background: /h3ulliTechnical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field /lili1- 2 years of experience in a similar role within industrial automation or robotics sector.
Experience in Additive Manufacturing is a strong plus /liliBasic knowledge of programming languages such as C++, C#, or Java /liliExperience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots /liliValid driving license and own vehicle required /liliFluency in English is mandatory; Italian is a plus /li /ul /p #J-*****-Ljbffr

📌 Software Technical Support Engineer (Milano)
🏢 Qualified Recruiter
📍 Milano