ppWe are seeking an Account Executive to manage and grow strategic client relationships across Italy, Europe, and the UK, with a base in Milan. You will be responsible for developing long‑term partnerships with existing clients, driving account growth, identifying upselling and cross‑selling opportunities, and ensuring high levels of customer satisfaction and retention. /ppYou will work closely with customers to understand their business needs, identify opportunities to expand the use of Contents’ AI‑powered platform, and coordinate with internal teams to deliver value throughout the customer lifecycle. /ppThis is a high‑impact role for a commercially minded, relationship‑oriented professional who thrives in a fast‑paced, international environment and enjoys working closely with enterprise and mid‑market clients. /ph3Key Responsibilities /h3ulliOwn and develop a portfolio of strategic enterprise and mid‑market accounts across Italy, Europe, and the UK /liliBuild and maintain strong, long‑term relationships with key stakeholders and decision‑makers within client organizations /liliAct as the main commercial point of contact for assigned accounts, ensuring a high‑quality client experience throughout the relationship /liliUnderstand clients’ business objectives, challenges, and evolving needs, identifying opportunities to deliver additional value through Contents’ platform /liliIdentify and drive upselling, cross‑selling, expansion, and renewal opportunities within existing accounts /liliDevelop and execute account plans to maximize customer retention, revenue growth, and long‑term account value /liliManage commercial negotiations, renewals, and contract expansions in collaboration with internal teams /liliCoordinate closely with Customer Success, Product, Marketing, and Sales teams to ensure alignment on client needs and priorities /liliLead regular business reviews and client meetings, presenting performance, opportunities,



and recommendations to key stakeholders /liliMonitor account performance, pipeline, renewal timelines, and revenue forecasts /liliProactively identify potential risks and challenges within accounts and work with internal teams to address them /liliGather and communicate customer feedback and market insights to help shape Contents’ product and commercial strategy /liliSupport strategic initiatives, events, and client activities aimed at strengthening relationships and expanding Contents’ presence within key accounts /liliTravel across Europe and the UK when required to meet clients and support strategic account activities /li /ulh3Join Us If /h3ulliYou have 3-5 years of experience in B2B SaaS, Account Management, Customer Success, or a similar commercial role /liliYou have a proven track record of managing and growing B2B client accounts /liliYou have experience with upselling, cross‑selling, renewals, and account expansion /liliYou are comfortable managing enterprise and/or mid‑market clients and engaging with senior stakeholders /liliYou have strong commercial acumen and the ability to identify business opportunities within existing customer relationships /liliYou have excellent communication, negotiation, presentation, and relationship‑building skills /liliYou are highly organized and able to manage multiple accounts, priorities,



and stakeholders simultaneously /liliYou have a strong understanding of the Italian and/or European business landscape /liliYou are fluent in English (mandatory); Italian or any other European language is a plus /liliYou are based in Milan or willing to relocate /liliYou are comfortable working with international teams and travelling across Europe and the UK when required /li /ulh3Nice To Have /h3ulliExperience in MarTech, AI, enterprise content solutions, or digital transformation /liliExperience managing strategic enterprise accounts in industries such as retail, banking, telco, manufacturing, luxury, publishing, or automotive /liliBackground in high‑growth startups or scale‑ups /liliFamiliarity with AI‑driven platforms, CMS, CRM, marketing technology, or content ecosystems /liliExperience working with international clients and managing cross‑border accounts /liliExperience using CRM and account management tools to manage pipelines, forecasts, renewals, and customer activity /liliA strong network within enterprise organizations across European markets /li /ulh3What We Offer /h3ulliA competitive salary package aligned with your experience and seniority /liliThe opportunity to join a fast‑growing international company /liliExposure to global teams, enterprise clients, and strategic international initiatives /liliThe opportunity to play a key role in growing and strengthening Contents’ relationships with strategic clients across Italy, Europe, and the UK /liliA dynamic, innovative, and collaborative work environment /li /ulh3Want a mini‑spoiler on Contents? /h3pContents is a leading Italian scale‑up providing an AI‑powered content creation platform used by global brands in publishing, retail, luxury, financial services, and automotive. /ppOur platform leverages LLMs to enable personalized content creation and seamless CMS, CRM, and social integrations. Contents is backed by leading European and American venture capital firms and is rapidly expanding its global presence and product offerings. /ph3Equal Opportunity /h3pContents is an equal opportunity employer. We evaluate candidates regardless of gender, ethnicity, sexual orientation, religion, or disability. /p /p #J-18808-Ljbffr

📌 Account Executive – Italy, Europe & UK (Milano)
🏢 Contents
📍 Milano