Maka is a corporate learning company supporting international organizations with high-quality coaching, courses, and workshops. Our mission is to help global teams grow, communicate effectively, and perform at their best. We are looking for a motivated Training Operations Specialist to join our team and support the delivery of exceptional learning experiences.

About the Role
As a Training Operations Specialist, you will play a key role in coordinating learning programs, ensuring smooth operations, and supporting clients throughout the entire process. This is a junior-level role ideal for someone organized, proactive, and eager to grow in the corporate learning and professional development sector.

You will collaborate closely with trainers, coaches, clients, and our internal team to ensure each program is delivered efficiently and with excellent service.

Responsibilities
Program & Course Coordination

Organize and schedule coaching sessions, courses, and workshops

Coordinate calendars, instructors, client materials, and logistics

Monitor program progress and ensure smooth delivery

Client Support & Communication

Serve as a point of contact for client requests

Support participants with information, materials, and scheduling





Assist during client visits and events

Operational & Administrative Support

Manage documentation, data entry, and internal tracking

Prepare proposals and service outlines

Support billing and reporting processes

Assist in general business operations and office organization

Event & Workshop Support

Help prepare learning materials and event setups

Support onsite and online events

Attend external events representing the company

Requirements

Strong organizational and multitasking skills

Excellent communication skills in Italian and English

Customer-service mindset with a proactive attitude

Comfort with digital tools and platforms

Attention to detail and willingness to learn

Previous experience in admin, coordination, or client support is a plus (not required)

What We Offer

A modern, dynamic, international work environment

Growth opportunities in corporate learning and L&D; operations

Direct exposure to international clients and training professionals

Training, mentoring, and development opportunities

A collaborative team committed to quality and service

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📌 Training Operations Specialist - Junior (Milano)
🏢 Altro
📍 Milano