ppJINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. /p h3Context of the Position /h3 pAs part of our rapid international expansion across Europe, JD Logistics is establishing direct last-mile delivery capabilities and express station networks. We are seeking a hands-on, high-energy Station Supervisor to direct daily shift operations within our delivery stations, ensuring flawless sortation, driver dispatch, and customer delivery execution. /p h3The Mission Core Scope /h3 ul libThe Mission: /b Supervise daily delivery station operations—including early-morning linehaul intake, parcel sortation, route staging, DSP/driver dispatch, and evening debriefs—to guarantee maximum on-time delivery (OTD) rates. /li libThe Scope: /b You will directly lead shift team leaders, sortation associates, and manage daily operational interactions with third-party delivery service providers (DSPs) and independent couriers. /li /ul h3Crucial Expectations Performance Targets /h3 pTo provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months: /p ul libOn-Time Delivery (OTD) Performance: /b Manage daily station dispatch to achieve corporate targets for delivery success rates and customer SLA compliance. /li libSort Stage Execution:



/b Ensure high-speed, zero-defect parcel sorting and route staging during early morning cycles, keeping route dispatch delays to zero. /li libCourier DSP Fleet Coordination: /b Supervise daily driver check-ins, load-outs, route compliance, and end-of-day package reconciliation (undelivered parcel management). /li libSafety Floor Compliance: /b Enforce strict warehouse floor safety, van yard traffic rules, and labor compliance during all shift operations. /li /ul h3Position Requirements /h3 ul libDelivery Station / Last-Mile Experience: /b Proven operational experience in a supervisory role within a parcel delivery station, express courier hub, cross-dock facility, or last-mile distribution node. /li libSystems Literacy: /b Experience using dispatch management applications, WMS/TMS tools, routing software, and handheld barcode scanners. /li libLanguage Proficiency: /b Professional fluency in English is mandatory; Mandarin proficiency is a strong plus. /li libOperational Flexibility: /b High adaptability to work early morning, late evening, or rotational shift patterns required for fast-paced last-mile delivery cycles. /li /ul h3Diversity Inclusion /h3 pAt JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law. /p /p #J-18808-Ljbffr

📌 Station Supervisor (Milano)
🏢 Jd.Com
📍 Milano