ppDriven by Intelligence. Powered for the Future. /p /brpAutel is a global technology innovator in automotive diagnostics, intelligent mobility, and energy solutions. Autel Energy provides AC and DC charging products and integrated solutions for a wide range of commercial, fleet, residential, and public charging scenarios. As our European energy business continues to grow, we are looking for a customer-focused Solution Engineer to help translate complex technical requirements into reliable and commercially relevant charging solutions. /p /brh3Role Purpose /h3 /brpThe Solution Engineer provides pre-sales technical support and solution consulting for customers, partners, and internal commercial teams. The role is responsible for understanding customer requirements, designing suitable EV charging solutions, presenting technical concepts, and coordinating with Product Management and RD to validate solution feasibility. The Solution Engineer supports opportunities from early technical discovery through solution validation and project handover, while helping improve products, tools, and working processes through structured market and customer feedback. /p /brh3Key Responsibilities /h3 /brh31.Pre-sales Technical Support /h3 /brul /brliProvide technical consultation and pre-sales support to customers, distributors, service partners, and internal sales teams. /li /brliLead technical discovery discussions to understand customer use cases, site conditions, operational requirements, and integration needs. /li /brliRespond to technical questions, requests for information, and solution-related sections of tenders or customer proposals. /li /brliSupport product demonstrations, technical workshops, customer meetings, and industry events. /li /br /ul /brh32.Solution Design and Presentation /h3 /brul /brliDesign and recommend suitable AC and DC charging solutions based on customer requirements and applicable charging scenarios. /li /brliPrepare and present solution concepts, system architecture, product configuration, and technical value propositions. /li /brliSupport solution sizing, product selection, interface definition, and basic integration planning. /li /brliEnsure proposed solutions are technically feasible, clearly documented, and aligned with current product capabilities. /li /br /ul /brh33.Technical Coordination and Project Support /h3 /brul /brliCoordinate with Product Management, RD, Technical Support, Service, and Project Delivery teams to validate customer solutions. /li /brliProvide technical coordination during solution validation, pilot activities, and project implementation handover.



/li /brliIdentify technical dependencies, risks, and gaps, and support the definition of mitigation actions. /li /brliMaintain clear technical communication with customers and internal stakeholders until open solution topics are resolved. /li /br /ul /brh34.Customer and Partner Enablement /h3 /brul /brliBuild trusted technical relationships with customers, channel partners, installers, and service providers. /li /brliDeliver product and solution training for customers and partners where required. /li /brliSupport certifications, workshops, proof-of-concept activities, and other solution-related internal initiatives. /li /brliPromote consistent technical positioning and effective use of Autel products and solution capabilities. /li /br /ul /brh35.Product Feedback and Continuous Improvement /h3 /brul /brliCollect and structure customer, partner, and market feedback for Product Management and RD. /li /brliSupport product improvements by identifying recurring technical needs, integration gaps, and usability issues. /li /brliContribute to the development of reusable solution documentation, technical presentations, FAQs, and best-practice materials. /li /brliRecommend improvements to internal pre-sales and solution engineering processes. /li /br /ul /brh36.Key Success Measures /h3 /brul /brliQuality, accuracy, and responsiveness of pre-sales technical support. /li /brliConversion of customer requirements into feasible and competitive solution designs. /li /brliEffectiveness of technical presentations, workshops, and solution validation activities. /li /brliTimely resolution of technical questions, risks, and cross-functional dependencies. /li /brliCustomer and partner satisfaction with technical engagement. /li /brliQuality of product feedback, documentation, and internal knowledge sharing. /li /br /ul /brh3Candidate Profile /h3 /brh3Education and Experience /h3 /brul /brliBachelor's degree in Electrical Engineering, Automation, Mechatronics, Electronics, Energy Systems, or a related technical discipline. /li /brliRequired 3+ years of relevant experience of experience in solution engineering, pre-sales engineering, technical consulting, application engineering, or another customer-facing technical role. /li /brliExperience in EV charging, energy,



electrical infrastructure, automotive, mobility, renewable energy, or a related industry is preferred. /li /brliExperience working with international customers, partners, or cross-functional technical teams is an advantage. /li /br /ul /brh3Technical Knowledge /h3 /brul /brliGood understanding of EV charging systems, including common AC and DC charging scenarios. /li /brliFamiliarity with OCPP and charging infrastructure communication or integration concepts. /li /brliAbility to understand electrical and system-level requirements and translate them into practical customer solutions. /li /brliAbility to read and explain technical documentation, specifications, system diagrams, and product configuration information. /li /brliKnowledge of local electrical standards, grid requirements, or charging regulations is an advantage. /li /br /ul /brh3Core Competencies /h3 /brul /brliStrong customer-facing communication, presentation, and technical consulting skills. /li /brliStructured problem-solving and the ability to manage several technical priorities in parallel. /li /brliProactive, reliable, and detail-oriented working style with strong ownership. /li /brliAbility to collaborate effectively across Sales, Product, RD, Service, and Project Delivery teams. /li /brliConfidence working with stakeholders at different levels in an international environment. /li /brliCommercial awareness and the ability to balance customer needs with technical feasibility and product capability. /li /br /ul /brh3Languages and Travel /h3 /brul /brliFluent English is required. /li /brliItalian is/are required or strongly preferred. /li /brliAdditional European languages are an advantage. /li /brliMandarin is preferred. /li /br /ul /brh3Role Scope and Boundaries /h3 /brul /brliThis is primarily a pre-sales and solution engineering role; it does not carry direct sales quota ownership unless explicitly stated. /li /brliThe role supports technical solution definition and project handover but is not the sole owner of end-to-end project delivery. /li /br /ul /brh3What We Offer /h3 /brul /brliAn opportunity to contribute to the growth of EV charging and smart energy solutions in Europe. /li /brliAn international working environment with close collaboration across commercial and technical teams. /li /brliHigh autonomy, direct access to decision-makers, and strong opportunities for professional development. /li /br /ul /brpStart date: As soon as possible /p /brpWorking hours: Full-time /p /brpSolution Engineer • Varese, Lombardy, Italy /p /p #J-18808-Ljbffr

📌 Solution Engineer (Varese)
🏢 AUTEL Energy - Europe
📍 Varese