Location:

Job-ID:
****** |
Contract type:
Standard |
Business Unit:
IT Consulting
Life on the team
Computacenter GIS business unit is seeking a confident and experienced Test Analyst professional, a specialist resource skilled in testing concepts, process, develop test cases, execute and report in a timely manner. The ideal candidate will take responsibilities of executing assigned testing projects, gaining in depth understanding of the CC's business process flows/application functionalities, ensuring high quality in accordance with CC standards and processes.
Good communication skills and relationship building will enable the candidate to excel at the role and advance their career within Computacenter.
What you'll do
Test Planning (5%)
Participate in Test planning to provide estimates on Test preparation, Test execution based on requirement analysis
Provide or escalate issues/risks to the Test Manager to eliminate bottlenecks during Test case preparation and Test execution
Provide daily regular progress updates to Test Manager on the tasks assigned
Participate/contribute in Test progress review meetings, defect triage calls by interacting with development, business users or any other stakeholders for testing activities to ensure smooth delivery.
Test Execution (90%)
Review test plan
Review Spira structure (releases, test sets, test cases)
Review progress reporting
Review Test Progress & Defect Triage meetings
Create detailed Test cases against requirements
Obtain review and sign-off from BA/SMEs
Requirements mapping / traceability matrix
Conduct Test execution against test cases
Ensure test cases are 100% covered against requirements




Log defects against failed test cases and/or other defects not mapped to any test cases with details in Spira by classifying the defect with appropriate severity/priority
Participate in defect triage calls to explain the significance of defects and ensure defects are retested post resolution.
Provide daily progress updates, issues/blocks during test execution that impacts timelines to the Test Manager and/or project PMs.
Extend support during UAT and/or Hypercare for any clarifications.
Project Closure (5%)
Review defect open status
Review Lesson learnt outcomes
What you'll need
Overall 3-6 years of experience as Test Analyst
Good knowledge on
ServiceNow
product as well as ITSM process to perform end to end functional testing
Experience in ATF and/or any of Test automation tool
Strong knowledge in Testing techniques, Strong in manual testing, Good in Test management tools, Ability to develop and execute test scripts with minimal supervision.
Good understanding of the SDLC
Excellent understanding of the Test lifecycle
Good understanding on Defect management process
Collaborate with any other support or dependency groups during Test creation/Test execution/defects tracking
Create knowledge base as appropriate
Participate/Conduct Defect triage calls with appropriate details




Ability to understand the big picture of the project scope or the application
Regression suite identification/collection
Estimate test activities for your area of responsibility
Analyse business, functional and technical requirements and translate them into testable artefacts
Define test data requirements to support test case design as per test standards
Review change requests to identify impact on existing test packs
Execute tests and capture test results as per test standards
Assist the Test Lead/Test Managers during Test planning phase and progress reporting stage.
Assist with the creation of the test closure reports as per programme milestones if required
Ability to communicate effectively and liaise with project, business people and 3rd parties
ISTQB Certified Tester Foundation Level (CTFL) certification
Technical tool training such as Postman, API test tool, Java scripting etc.,
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?
We're growing. We're hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

📌 Technical Analyst-Servicenow Testing (Italia)
🏢 Computacenter2024
📍 Italia