Overview

In this role you will perform service site activities on transformers, delivering quality customer service and ensuring safety and compliance. You will work closely with the customer and cross-functional teams to identify service needs and new opportunities. The position combines hands-on installation, commissioning, maintenance, and problem analysis to keep equipment reliable. You’ll operate across installation, maintenance, oil treatment, and accessories, contributing to customer satisfaction and service growth. This is a field role with travel across Italy, offering impact on operations and safety standards.

Retribuzione / Benefits

- Health Insurance
- Pension Fund
- Welfare
- Well-being platform
- Family Care Benefits
- Partnerships (gyms, sports centers, stores)

Responsabilità

- Perform installation and commissioning of equipment and routine maintenance on-site
- Diagnose technical issues and analyze root causes in service categories




- Conduct low voltage site tests and electrical cabling for new accessories/digital devices
- Maintain customer relations and identify internal sales opportunities
- Coordinate materials and equipment availability; prepare and sign customer documents
- Report work completed and follow up as needed; provide recommendations to prevent recurrence
- Troubleshoot simple equipment failures and propose operational improvements
- Apply safety and environmental guidelines; coordinate subcontractors when needed
- Report unsafe practices and incidents in a timely manner

Requisiti fondamentali

- Electrical Technical diploma
- Fluent in Italian and English
- 5+ years of experience in a role within the transformer field
- Willingness to travel 100% within Italy

- Flexibility
- Independence
- Problem solving
- Electrical testing at site
- Installation and Commissioning
- Oil treatment and accessories replacement

📌 Field Service Engineer (F/M/D) - 100% ON SITE (Milano)
🏢 Hitachi
📍 Milano