ppJoin Starhotels and become part of our bStarhotels Excelsior /bTeam in bBologna. /b /p pAs bFront House Manager /b you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests. /p h3Your responsibilities include: /h3 ul liCoordinating the activity of the department to create a memorable experience for our guests. /li liMentoring and motivating the team in order to reach their full potential. /li liEnsuring a good relationship is maintained between Front Office, Reservation Department, Housekeeping Maintenance. /li liBeing the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance. /li liStaying updated about hotel services, guest needs, and special events. /li liEnsuring policies and procedures compliance. /li liA unique personality and a true passion for hospitality. /li li+2’ years experience as Front House Manager /li liOpera PMS Knowledge for efficient operations. /li liAbility to anticipate and resolve challenges and complaint resolution finesse. /li liA commitment to delivering a high level of customer service. /li liVersatility in handling various work scenarios. /li /ul h3Embrace global diversity by speaking: /h3 ul liItalian – fluently /li liEnglish – fluently /li liAdditional languages are a plus. /li /ul h3Unlock a world of benefits including: /h3 ul liStylish uniforms with complimentary laundry service. /li liExclusive discounted stays within the group. /li liCorporate perks and special discounts with our partner companies. /li /ul pOur compensation policies are based on the bNational Collective Labour Agreement (CCNL) for the Tourism Industry /b, which provides for b14 salary payments per year /b. /p pThe total compensation package consists of the contractual base salary and provincial allowance established by the relevant salary scales, together with ad additional individual elements, to be defined during the recruitment process.



These elements are designed to recognize the candidate’s professional profile, acquired skills, level of autonomy, and the responsibilities associated with the role. /p h3For this position, we offer: /h3 ul libClassification /b: B2 level under the CCNL Tourism Industry Agreement, determined according to the andidate’s experience, skills, and degree of autonomy required by the role. /li libCompensation /b: Base salary aligned with the CCNL Tourism Industry salary scales for the applicable level. In compliance with the Pay Transparency regulations (Legislative Decree No. 96 of 7 May 2026, implementing EU Directive 2023/970), Starhotels does not request information regarding candidates' previous remuneration. /li libPay range /b: from €26.800 to €35.000- bplus the following additional components: /b /li liMeal Benefits: €8 meal vouchers for each day worked, or access to the staff canteen, depending on the working property. /li liVariable Compensation: /li /ul p-Performance premio in accordance with the Company Supplementary Agreement, convertible into welfare benefits. /p p-Voluntary guest contributions, paid through payroll in proportion to actual work attendance. /p pIn addition, all Starhotels employees benefit from a bCompany Supplementary Agreement /b, which provides enhanced conditions and additional advantages across various aspects of the employment relationship. /p h3Embrace growth with: /h3 ul liExceptional career advancement opportunities through our Performance Management Program. /li liThe opportunity to be part of an ambitious organization that values and nurtures its talent. /li liOngoing training and professional development opportunities. /li /ul pAt Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability. /p pJoin us to shape your outstanding career! /p /p #J-18808-Ljbffr

📌 Front of House Manager - Starhotels Excelsior, Bologna
🏢 Starhotels
📍 Bologna