The Pool Maintenance Specialist – Floater is a fully trained field technician who supports operational continuity while awaiting assignment of a permanent service route.
During this transition period, the Floater provides coverage for technician call-outs, paid time off (PTO), open routes, and special service needs to ensure consistent, high-quality pool care for our customers.
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The Pool Maintenance Specialist – Floater is a fully trained field technician who supports operational continuity while awaiting assignment of a permanent service route.
During this transition period, the Floater provides coverage for technician call-outs, paid time off (PTO), open routes, and special service needs to ensure consistent, high-quality pool care for our customers.
This role is designed as a temporary but critical stepping-stone position.
Once assigned a full, permanent route, the employee will advance to Pool Maintenance Specialist – Level 1.
Position Summary
Perform weekly residential and commercial pool maintenance services, including:
Water testing and chemical balancing
Skimming, brushing, and vacuuming pools
Cleaning baskets, filters, and related equipment
Identifying and reporting equipment or safety issues
Deliver consistent, high-quality service aligned with company standards and customer expectations
Route Coverage & Flexibility.
Cover assigned routes due to:
Technician call-outs
PTO requests
Vacant or transitioning routes
Adapt quickly to changing schedules, locations, and service needs
Support multiple branches or territories as needed
Customer Service
Maintain professional, courteous interactions with customers




Address basic service questions and elevate concerns appropriately
Represent the company's core values and service commitment at all times
Documentation & Compliance
Accurately document services, chemical readings, and notes in ServiceTitan (or company system)
Comply with all safety, fleet, timekeeping, and operational policies
Maintain clean, organized, and well-stocked service vehicles
Training & Advancement
This position is held after completion of initial Pool Maintenance Specialist training
Floater status continues until: a full route becomes available, and the employee demonstrates readiness for independent route ownership.
Upon assignment of a permanent route, the employee will transition to: Pool Maintenance Specialist – Level 1
Requirements
Required Qualifications
Completion of company Pool Maintenance Specialist training program
Valid driver's license with acceptable driving record
Ability to work independently with minimal supervision
Strong time-management and organizational skills
Willingness to travel between routes and locations as needed
Preferred Qualifications
Prior experience in pool maintenance, field service, or route-based work
Knowledge of basic pool chemistry and equipment (or willingness to learn)
Customer service or trade-service background
Physical Requirements
Ability to lift up to 50 lbs
Ability to bend, kneel, stand, and work outdoors in varying weather conditions
Ability to safely handle pool chemicals following safety guidelines
Work Schedule
Full-time
Schedule varies based on route coverage needs
Occasional schedule adjustments to support operational demands
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📌 Pool Maintenance Specialist Floater (Napoli)
🏢 SPS PoolCare
📍 Napoli