Overview
In this role you drive modernization sales for ABB service offerings in Italy, collaborating across Product Management, Engineering, Service and Sales to deliver upgraded solutions that boost customer performance. You will develop market opportunities, manage lifecycle of service offerings, and support go-to-market activities to achieve growth and customer satisfaction. The position combines strategic market insight with technical positioning and cross-functional leadership to advance ABB's modernization agenda.
Retribuzione / Benefits
Flexible working hours
Hybrid work options
Wellbeing support for employees and families
Welfare plan with personalized services
Canteen or meal vouchers
Tool car
Responsabilità
Drive lifecycle management of service offerings from market analysis to deployment and improvement
Identify opportunities within installed base and market to promote upgrades and modernization programs
Act as the interface between Product Management, Engineering, Service and Customers to translate needs into solutions
Support technical specifications, roadmaps, pricing, and portfolio positioning
Assist Sales and Marketing in launching and promoting new offerings with materials and events




Provide technical expertise during customer discussions, proposals, and reviews
Develop training materials and deliver product/solution training to internal teams and partners
Foster continuous improvement, knowledge sharing, and cross-functional collaboration to support customer satisfaction and long-term relationships
Requisiti fondamentali
Senior experience in a similar role
Technical background; ABB DCS systems knowledge is a plus
Experience in identifying customer needs and translating them into value-added solutions (upgrades, retrofits, modernization)
Strong business acumen and market awareness supporting portfolio development and commercial initiatives
Comfortable collaborating with cross-functional teams and engaging with stakeholders at various levels
Fluent in Italian and English
Cross-functional collaboration
Customer-focused communication
Strategic thinking and initiative
Technical background in control systems or ABB DCS (preferred)
Experience with upgrades, retrofits, and modernization projects
Proposal development and technical/Commercial materials creation

📌 Service Sales Specialist Modernization (Pavia)
🏢 ABB
📍 Pavia