We are seeking an Account Executive to manage and grow strategic client relationships across Italy, Europe, and the UK, with a base in Milan. You will be responsible for developing long‑term partnerships with existing clients, driving account growth, identifying upselling and cross‑selling opportunities, and ensuring high levels of customer satisfaction and retention.La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.You will work closely with customers to understand their business needs, identify opportunities to expand the use of Contents’ AI‑powered platform, and coordinate with internal teams to deliver value throughout the customer lifecycle.This is a high‑impact role for a commercially minded, relationship‑oriented professional who thrives in a fast‑paced, international environment and enjoys working closely with enterprise and mid‑market clients.Key ResponsibilitiesOwn and develop a portfolio of strategic enterprise and mid‑market accounts across Italy, Europe, and the UKBuild and maintain strong, long‑term relationships with key stakeholders and decision‑makers within client organizationsAct as the main commercial point of contact for assigned accounts, ensuring a high‑quality client experience throughout the relationshipUnderstand clients’ business objectives, challenges, and evolving needs, identifying opportunities to deliver additional value through Contents’ platformIdentify and drive upselling, cross‑selling, expansion, and renewal opportunities within existing accountsDevelop and execute account plans to maximize customer retention, revenue growth, and long‑term account valueManage commercial negotiations, renewals, and contract expansions in collaboration with internal teamsCoordinate closely with Customer Success, Product, Marketing,



and Sales teams to ensure alignment on client needs and prioritiesLead regular business reviews and client meetings, presenting performance, opportunities, and recommendations to key stakeholdersMonitor account performance, pipeline, renewal timelines, and revenue forecastsProactively identify potential risks and challenges within accounts and work with internal teams to address themGather and communicate customer feedback and market insights to help shape Contents’ product and commercial strategySupport strategic initiatives, events, and client activities aimed at strengthening relationships and expanding Contents’ presence within key accountsTravel across Europe and the UK when required to meet clients and support strategic account activitiesJoin Us IfYou have 3-5 years of experience in B2B SaaS, Account Management, Customer Success, or a similar commercial roleYou have a proven track record of managing and growing B2B client accountsYou have experience with upselling, cross‑selling, renewals, and account expansionYou are comfortable managing enterprise and/or mid‑market clients and engaging with senior stakeholdersYou have strong commercial acumen and the ability to identify business opportunities within existing customer relationshipsYou have excellent communication, negotiation, presentation, and relationship‑building skillsYou are highly organized and able to manage multiple accounts, priorities,



and stakeholders simultaneouslyYou have a strong understanding of the Italian and/or European business landscapeYou are fluent in English (mandatory); Italian or any other European language is a plusYou are based in Milan or willing to relocateYou are comfortable working with international teams and travelling across Europe and the UK when requiredNice To HaveExperience in MarTech, AI, enterprise content solutions, or digital transformationExperience managing strategic enterprise accounts in industries such as retail, banking, telco, manufacturing, luxury, publishing, or automotiveBackground in high‑growth startups or scale‑upsFamiliarity with AI‑driven platforms, CMS, CRM, marketing technology, or content ecosystemsExperience working with international clients and managing cross‑border accountsExperience using CRM and account management tools to manage pipelines, forecasts, renewals, and customer activityA strong network within enterprise organizations across European marketsWhat We OfferA competitive salary package aligned with your experience and seniorityThe opportunity to join a fast‑growing international companyExposure to global teams, enterprise clients, and strategic international initiativesThe opportunity to play a key role in growing and strengthening Contents’ relationships with strategic clients across Italy, Europe, and the UKA dynamic, innovative, and collaborative work environmentWant a mini‑spoiler on Contents?Contents is a leading Italian scale‑up providing an AI‑powered content creation platform used by global brands in publishing, retail, luxury, financial services, and automotive.Our platform leverages LLMs to enable personalized content creation and seamless CMS, CRM, and social integrations. Contents is backed by leading European and American venture capital firms and is rapidly expanding its global presence and product offerings.Equal OpportunityContents is an equal opportunity employer. xysqume We evaluate candidates regardless of gender, ethnicity, sexual orientation, religion, or disability.#J-18808-Ljbffr

📌 Account Executive – Italy, Europe & Uk (Milano)
🏢 Contents
📍 Milano