ph3Job description: /h3 pWe are looking for a brilliant Service Spare Parts Specialist with a strong passion for technology and the motivation to work in a multicultural, international, and challenging environment characterized by high technological complexity.
A background in CNC machine tools and service operations is highly desirable.
You will be involved in a growth and professional training path, supported by senior colleagues, to ensure optimal management of after-sales activities.
Your role will include assisting customers with the supply of spare parts and technical upgrades.
The ideal candidate doesn't just send out quotations—you actively follow up, maintain close contact with the customer, and find effective ways to persuade them to finalise the purchase.
Experience in the service field is essential, and it is preferable that you are currently working in a service department within the CNC machinery sector.
You should enjoy being in close contact with the workshop environment, where you can see and physically interact with the machine tools you support through spare parts and service.
Curiosity and a strong willingness to learn—both in the workshop and on job sites—are key traits.
Additionally, you should be able to read and interpret user and maintenance manuals, mechanical drawings, and electrical schematics.
Familiarity with Siemens systems is a strong advantage.
Knowledge or experience with artificial intelligence tools is also preferred.
A proactive mindset, strong communication skills, and the ability to build trust and close deals are essential for success in this role.




/p h3Key Responsibilities /h3 ul liBuild and maintain consistent and positive relations with customers /li liPrepare and issue technical and commercial offers /li liReceive and process purchase orders /li liCollect job status information from assigned resources and provide feedback to customers /li liMonitor open accounting issues /li liCollaborate proactively with Agents and local representative offices /li liProvide feedback to Executive Management /li /ul h3What we ask for /h3 ul liAt least Secondary School Diploma in Engineering (mechanical or electrical or automation) /li liFluent English (written and spoken) is required, knowledge of other languages is desirable /li liGood Office skills (Excel, Word) and ERP (SAP) /li liWillingness to travel occasionally, for short periods /li liCustomer Satisfaction attitude and mindset /li /ul h3What we offer /h3 ul liThe opportunity to contribute to Pomini activities with a direct impact on business performance /li liA dynamic and international environment where ideas are valued and innovation is encouraged /li liContinuous learning opportunities through training, exposure to new technologies and cross-functional collaboration.




/li liHybrid working model according to company policy and role requirements /li liPerformance Management through an annual appraisal and development process /li liCompany canteen available on site /li liSupplementary healthcare coverage /li liWell-being initiatives to support employees /li /ul pFor the position, the starting gross annual salary will be from € ******, with the final offer determined based on the candidate's seniority, experience, and skills, as well as the outcome of the selection process.
/p pWorkplace: Castellanza (VA) /p h3Profile description: /h3 pRequired profile: /p ul liAt least Secondary School Diploma in Engineering (mechanical or electrical or automation) /li liFluent English (written and spoken) is required, knowledge of other languages is desirable /li liGood Office skills (Excel, Word) and ERP (SAP) /li liWillingness to travel occasionally, for short periods /li liCustomer Satisfaction attitude and mindset /li liThe candidate is presently working in service department or has experience in the service department /li liHas experience in the machine tools industry, preferably CNC machine tools /li liCan easily read and understand mechanical drawings, electrical diagrams, operator and maintenance manuals, mechanical and electrical component manuals.
/li liIs familiar with AI and digital tools /li liLikes to be hand on the job /li liIs curious and eager to learn also in the work shop or in the job sites /li liIs humble to listen customer needs and brilliant to propose alternative solutions to customers /li liIs resilient and tenacious, doesn't give up easily /li liThe ideal candidate is driven, persistent, and skilled in building trust and closing deals through consistent engagement and strategic communication /li /ul /p #J-*****-Ljbffr

📌 Service & Spare Parts Specialist (Bardi)
🏢 Tenova
📍 Bardi