ppAs a bSoftware Technical Support Engineer /b, you will play a key role in validating, testing, and supporting the software used in additive manufacturing systems.
You will work closely with the bCustomer Success, Engineering and RD teams /b, helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies.
/p h3Few examples of responsibilities: /h3 ul liPerform bsoftware testing and validation /b on additive manufacturing software, ensuring correct functionality and performance.
/li liExecute bhands-on robotic 3D printing tests /b to validate toolpath planning, slicing processes, and printing quality on large-scale AM systems.
/li liHelp btechnical support and field engineering teams /b in troubleshooting Level 2 software-related issues, occasionally interacting with customers.
/li liProvide binternal training and guidance /b to support teams to help them handle common Level 1 technical requests.
/li liCollaborate with bRD and software teams /b to report bugs, suggest improvements,



and collect feedback from real production use.
/li /ul h3Ideal Background: /h3 ul liTechnical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field /li li1- 2 years of experience in a similar role within industrial automation or robotics sector.
Experience in Additive Manufacturing is a strong plus /li liBasic knowledge of programming languages such as C++, C#, or Java /li liExperience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots /li liValid driving license and own vehicle required /li liFluency in English is mandatory; Italian is a plus /li /ul h3What we offer: /h3 ul liFlexible working hours and smartworking /li liOpportunity for career advancement /li liFriendly, international and innovative work environment /li liContinuous learning and development opportunities /li /ul /p #J-*****-Ljbffr

📌 Software Technical Support (Paderno Dugnano)
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📍 Paderno Dugnano