Siamo il Gruppo Lottomatica, leader nel settore del gioco regolamentato in Italia e uno dei maggiori operatori europei, in tutte le aree di attività: scommesse sportive, gioco online e macchine da intrattenimento. Offriamo ai nostri clienti esperienze di gioco sicure e di qualità, attraverso tutti i canali, ponendo la responsabilità e la sostenibilità al centro del business. Siamo alla ricerca, per una Società del Gruppo, di un profilo di Customer Value Strategy Specialist che entrerà a far parte del Dipartimento Digital & Betting.

Consulti la panoramica del ruolo qui sotto. Se è protetto/a di possedere le giuste competenze ed esperienze, si candidi oggi stesso.
We are looking for a Customer Value Strategy Specialist for a Group company. The successful candidate will join the Digital & Betting Department.
Main activities
Sharing the product promotional strategy, to be tailored by cluster
Defining the contact strategy and communications plan aimed at strengthening - Retention - Churn prevention - Reactivation - Cross selling




Consistent application of the tone of voice and brand identity across all contact channels, in accordance with group policies
Execution of day-to-day activities to ensure proper implementation of the promotional plan
Overseeing customer segmentation
Managing and monitoring the allocated budget
Monitoring and analyzing promotional results
Regularly sharing results with internal stakeholders

Requirements
Background in communication and customer relations
Proficiency in using Microsoft Office applications
Experience in monitoring and analyzing financial results
Excellent problem solving skills
Strongly goal-oriented
Excellent ability to work in a team

Plus
Familiarity with the Power BI data visualization tool

What you will find in Lottomatica
Opportunity to work in the largest betting and gaming company in Italy and one of the largest in the world
Work in a very dynamic environment and improve your skills while ac

📌 Customer Value Strategy Specialist Roma (Italia)
🏢 PWO
📍 Italia