ppThis position is assigned to Fleet and Family Readiness program; Commander, Navy Region Europe, Africa, Central (EURAFCENT) at Naval Support Activity Naples, Italy. The incumbent works closely with the Navy Computer Telecommunications Station (NCTS) Information System Department (N6) to procure, implement, integrate, operate, maintain, and support all Non-appropriated Fund (NAF) Information Technology to include, Point of Sale, Patron Wi‑Fi "legacy" networks. /pulliKnowledge of and demonstrated skill in applying customer support principles, wireless and wired network concepts, database principles, IT security theory, troubleshooting and data analysis methods, and communication methods and techniques sufficient to receive, respond to, and resolve help desk calls. /liliKnowledge of computers, computer peripherals and industry best practices, security principles and network equipment, operating systems and environments required to perform a wide range of duties as a primary or backup system administrator. /liliKnowledge of and experience in utilizing internal and external problem resolution documentation and resource database. /liliSkill in accurately documenting all actions taken in standard operating procedures and/or the help database. /liliSkill in providing guidance and training to customers and other technical representatives. /liliKnowledge of IT systems life cycle management concepts sufficient to maintain up to date, interoperable hardware and software inventories.



/liliKnowledge of and skill in applying systems administration methods and procedures, performance monitoring methods, IT security principles, and analytical reasoning sufficient to schedule, monitor, and verify the integrity of system backups, restore files as needed, correct security vulnerabilities, install server upgrades, and monitor server performance. /liliKnowledge of a wide range of specialized software applications and programs deployed in support of MWR in order to support and maintain these applications. Software titles include, but are not limited to: RecTrac, GolfTrac, CYMS, Qubica, Micros, SAP, Citrix, Kronos, Manage Engine. /liliAbility to use and repair a variety of computer hardware and peripherals including desktop, laptop and server class devices, Enterprise Class networking hardware, Enterprise Class, Wireless Access Point (WAP) infrastructure and Enterprise Class network security devices. /liliAbility to use and troubleshoot Windows (desktop and server) Apple Operating Systems. /liliKnowledge of concepts related to full inventory and analysis of IT systems and assets. /liliAbility to demonstrate effective written and oral communication skills, including experience in writing technical procedures and instructions in English. /liliMust have, or be able to obtain within 6 months, basic certification for Information Assurance as required by Department of Defense (DoD Directive m). Must maintain certification for duration of assignment to the position. /li /ul /p #J-18808-Ljbffr

📌 Information Technology Specialist (Napoli)
🏢 US Commander, Navy Installations Command
📍 Napoli