pstrongWho We Are /strong /ppAt BKN301, we build fintech solutions that enable banks, fintechs, and merchants to grow and innovate across emerging markets.
/ppWe're a London-based financial technology group, with offices in Milan (Italy), Doha (Qatar), and San Marino, and an international footprint that's rapidly expanding.
/ppWe move fast, think globally, and act as one team — transforming ideas into real, scalable fintech solutions every day.
/ppbrInteressato/a a questo ruolo?
Può trovare tutte le informazioni pertinenti nella descrizione qui sotto.br/ppstrongWhy Join Us /strong /ppJoining BKN301 means becoming part of a fast-growing international fintech, where technology and people evolve together.
/ppHere, every idea counts: you'll have a tangible impact on strategic projects, learn continuously, and help build something meaningful from the ground up.
/ppYou'll join a company that values each person's contribution, gives space to experiment, and promotes an open approach to innovation — because our success comes from the people who make it possible.
/ppbr/ppstrongYour Role /strong /ppAs an strongAccount Manager /strong, you'll be the primary bridge between BKN301 and its existing client portfolio — combining commercial strategy, direct sales, and relationship management to drive client retention, satisfaction, and long-term revenue growth.
/ppYou'll work closely with cross-functional teams to ensure seamless delivery and act as the internal advocate for your clients across markets.
/ppbr/ppstrongA few examples of your responsibilities /strong /pulliAnalyze client needs to introduce new products, higher tiers of service, or complementary solutions that drive account growth through upselling and cross-selling.
/liliManage the full lifecycle of client agreements, proactively negotiating contract renewals to prevent churn and secure predictable, recurring revenue.
/liliOwn and deliver on key financial metrics tied to your portfolio,



including Net Retention Rate (NRR), total account volume, and upselling quotas.
/liliAct as the internal advocate for the client, collaborating with Customer Success, Product, Technical Support, and Finance teams to ensure seamless delivery and issue resolution.
/liliMonitor industry trends, competitor movements, and account metrics to identify emerging risks and commercial opportunities.
/li /ulpbr/ppstrongWhat We're Looking For /strong /pulli3–5 years of experience in Account Management, Sales, or Business Development within a B2B technology, fintech, payments, SaaS, or consulting environment.
/liliProven experience managing existing client relationships, contract renewals, and upselling or cross-selling opportunities.
/liliStrong commercial mindset and the ability to identify business opportunities within complex client organizations.
/liliGood understanding of technology-driven products and the ability to quickly learn complex solutions.
/liliWorking knowledge of APIs, digital payments, BaaS, core banking, and payment infrastructure.
/liliGood understanding of the payments ecosystem, including payment rails and schemes such as SEPA, SWIFT, instant payments, issuing, acquiring, and clearing flows.
/liliWorking knowledge of key regulatory and compliance topics relevant to fintech and payments, including KYC, AML, and PCI-DSS.
/liliAbility to engage confidently with both business and technical stakeholders, including Product, Technology, Finance, and Compliance teams.
/liliFluency in English.




/liliKnowledge of an additional language besides English is a plus.
/li /ulpbr/ppstrongSoft Skills That Make a Difference /strong /pulliStrong communication and negotiation skills, with the ability to present ideas clearly and navigate contract or pricing discussions to reach win-win outcomes /liliCommercial acumen and ability to identify business opportunities within a client's organizational structure /liliExcellent organization and time management, with the ability to handle multiple high-value accounts simultaneously /liliEmpathy and active listening, to anticipate client needs and prevent churn before it happens /liliProactivity, problem-solving attitude and sense of ownership /liliAdaptability and curiosity in a fast-evolving international environment /li /ulpbr/ppstrongWhat We Offer /strong /pulliPermanent, full-time contract with a salary range of €****** – €****** RAL, based on experience and skills.
/liliEmployment governed by the CCNL – Metalmeccanico Industria.
/liliDynamic and international environment, built on trust, collaboration, and ownership.
/liliReal impact on global fintech transformation projects.
/liliContinuous growth and learning opportunities within a fast-evolving and innovative group.
/li /ulpbr/ppstrongOur Selection Process /strong /polliIntro chat with HR – to get to know each other.
/liliInterview with the Head of Growth – focused on technical skills, commercial approach, and team fit.
/liliFinal interview with the Area Manager – to assess capabilities and overall alignment with BKN301.
/li /olpbr/ppEvery selection process is an opportunity for mutual discovery and shared growth.
/ppbr/ppstrongOur Culture /strong /ppAt BKN301, we believe innovation thrives when different perspectives meet.
xjncmbx /ppWe're proud to be an equal opportunity employer, committed to diversity and inclusion in all forms.
/p

📌 Account Manager (Milano)
🏢 BKN301
📍 Milano