Become part of our success story!

A leading global solution provider for all sectors of intralogistics – that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion and talents of its employees.

As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow.

SSI SCHAEFER: 8,800 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions.

If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us!

About the role The CR Software Engineer contributes to the continuous evolution, optimization, and fine-tuning of software solutions deployed at customer sites. Working within the Customer Service organization, this role is responsible for implementing software enhancements and upgrades that align customer systems with the ongoing technological development of the company’s software suite.

By combining software development, customer interaction, and technical support activities, the CR Software Engineer helps ensure that customers continue to agevolazioni from high-performing, reliable, and future-ready solutions throughout the lifecycle of their automated systems.

Principle duties & Responsabilities

- Software customization:



Design and develop software modifications and enhancements according to customer requirements and project specifications.
- Software validation: Test and validate developed functionalities to ensure compliance with technical specifications, quality standards, and expected performance.
- Software deployment: Install and deploy software updates and customizations remotely and/or at customer sites.
- Second-Level support: Deliver advanced technical support following software deployment, troubleshooting complex issues and ensuring timely resolution.
- Technical documentation: Create and maintain technical documentation related to software functionality, configurations, and implemented enhancements.
- Customer training: Provide training and knowledge transfer to customer personnel, ensuring effective use of implemented solutions.

Requirements / nice-to-have

- Proficiency in C# and experience with Microsoft .NET technologies is considered an advantage.
- Familiarity with relational databases, including Microsoft SQL Server and Oracle (basic knowledge accepted).
- Knowledge of software solutions for business process management systems.
- Good command of English (minimum B2 level).

Ideal candidate profile

We are looking for a motivated software professional who enjoys combining development activities with direct customer interaction and long-term solution improvement.





You are passionate about technology and software development, with a strong interest in maintaining and enhancing existing solutions to deliver ongoing value to customers. You approach challenges with a proactive and pragmatic mindset, balancing technical expertise with a strong focus on customer needs.

Your ability to collaborate with customers, project teams, and technical stakeholders allows you to successfully manage software evolution initiatives while ensuring high levels of customer satisfaction.

What we offer

You will join a dynamic Change Request Software team where innovation, collaboration, and continuous improvement drive everyday activities. Working on enhancement projects and software evolution initiatives, you will have the opportunity to deepen your technical expertise while developing a strong understanding of customer operations and business processes.

From your first day, you will be supported through a structured onboarding journey and continuous learning opportunities designed to help you grow both technically and professionally. You will collaborate with experienced engineers, project teams, and customers, contributing directly to the long-term success and optimization of advanced automation and intralogistics solutions.

Location: Vigliano Biellese, flexible working arrangements available.

Company: Incas S.p.A. S.U

Salary: €28.000-30.000

Employment Type: Full-time

Inclusion & Equal Opportunities

We believe our strength lies in the diversity of experiences, ideas, and perspectives that every individual brings to our organization. We are an equal opportunity employer and promote talent regardless of gender, sexual orientation, ethnicity, age, religion, or disability.

📌 Software Engineer (Vigliano Biellese)
🏢 INCAS - SSI SCHÄFER GROUP
📍 Vigliano Biellese