You will be the first point of contact for our customers, supporting them via phone and email. Your goal is to deliver timely and effective solutions while ensuring a positive customer experience in line with our service standards.

È questo il suo prossimo lavoro? Legga la descrizione completa qui sotto per scoprirlo e non esiti a candidarsi.

What you will do Handle inbound and outbound customer interactions, primarily related to routine inquiries, with the flexibility to adapt beyond standard scripts and procedures when needed

Respond to customer requests, orders, service needs, and complaints, resolving issues directly or escalating to sales, technical, or service teams as appropriate

Build and maintain a solid understanding of the company's products and services

Identify customer needs and clearly communicate relevant information to internal service and technical departments

Accurately record customer interactions using internal systems and data entry tools





What you bring Technical Diploma or equivalent qualification (approximately 12 years of education)

At least 2 years of experience in a customer service or contact center environment

Confidence in handling customer interactions by phone and email

Ability to navigate computerized systems and learn new applications quickly

Strong communication skills, problem‐solving mindset, and customer‐focused attitude

Why join us Be part of a collaborative and supportive team

Develop your skills in customer xkiyazw service and communication

Work in an environment that values quality, reliability, and continuous improvement The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY Customer Service

DIVISION ANI International Nutrition

LOCATION Italy > Rome : Via Giorgio Ribotta 9

WORK SHIFT Standard

TRAVEL No

MEDICAL SURVEILLANCE Not Applicable

SIGNIFICANT WORK ACTIVITIES Not Applicable

📌 Order Entry Clerk - Maternity Replacement (Roma)
🏢 Altro
📍 Roma