- We are seeking a friendly and organized person.

- Assist clients with reservation inquiries, available options, confirmations, and ongoing service needs.

- This role requires strong communication skills, attention to detail, and the ability to provide a positive and professional client experience while working remotely.

- Responsibilities Respond to client inquiries and reservation requests.

- Gather information regarding client needs and preferences.

- Research available options and services.

- Assist with reservations and confirmations.

- Provide accurate information and timely update.

- Review reservation details and documentation.

- Assist with changes and special requests.

- Maintain accurate client records.

- Follow up on outstanding requests.

- Communicate with service providers when needed.

- Maintain professional customer service standards.





- Qualifications

- Strong communication and interpersonal skills.

- Customer-focused attitude.

- Excellent organization and attention to detail.

- Comfortable using computers and online platforms.

- Ability to research and organize information.

- Strong follow-up skills.

- Reliable and professional.

- Previous customer service, reservations, hospitality, or related experience is helpful but not required.

- Position Highlights

- 100% remote environment.

- Onboarding and training provided.

- Ongoing professional development.

- Continuing education opportunities.

- Access to professional resources and systems.

- Supportive team environment

📌 Booking Specialist (Roma)
🏢 Travel with Jess-Costa Rica
📍 Roma