In this role you will contribute to delivering Salesforce Platform solutions for enterprise customers, focusing on design, integration and implementation across desktop, cloud and mobile environments. You will work with cross-functional teams to translate business needs into scalable technical solutions while managing risk and guiding customers to successful outcomes. This role combines hands-on technical work with advisory elements to boost customer success and platform adoption. You will become a Salesforce domain authority through structured onboarding and certification, shaping how clients leverage AI-enabled Salesforce capabilities.
- extensive onboarding
- career development and certifications
- global mobility support
- Deliver and implement Salesforce Platform solutions and enterprise integrations
- Lead evaluation of business and technical requirements for senior stakeholders
- Develop and release tech designs and documentation leveraging Salesforce best practices
- Troubleshoot implementation issues and drive to resolution
- Manage risks and align expectations with customers and partners
- Build and nurture relationships with internal and external stakeholders
- Contribute to customer success through front- and back-end solution development
- Support environment management, testing and platform education
- Guide architecture standards and integration development across projects
- 5 years of IT experience or equivalent
- Hands-on technical implementation experience in a relevant software domain
- Proficiency in object-oriented programming (e.g., Java)
- Experience with REST/SOAP API design, microservices, and event-driven architectures
- Ability to analyze, design, and optimize business processes via technology
- Strong communication, presentation and facilitation skills
- Ability to work independently and in distributed teams
- Willingness to travel regionally and occasionally internationally
- Degree or equivalent relevant experience
- Fluency in English and Italian
- strong communication and stakeholder management
- proactive risk identification and problem-solving
- customer-centric mindset
- Java
- REST/SOAP APIs
- microservices
Associate Technical Consultant • pavia, lombardia, it
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