The Technology & Innovation team of Grafton, global brand in charge of Professional Recruitment, is looking for aForward Deployed Engineer (FDE)for an AI Platform.
You'll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes.
You'll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production.
You'll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.
This is a hands on-generalist rolefor engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.
What You'll Do
? Partner with customers to understand operational challenges and success criteria
? Translate open-ended problems into clear technical designs and implementations
? Build AI agents that integrate with customer systems and perform real tasks
? Own deployments, including reliability, performance,
and continuous improvement
? Test with real data, measure outcomes, and iterate based on results
? Collaborate with Product & Engineering to ship high-quality solutions
? Contribute to tools, documentation, and best practices that scale customer delivery
What We're Looking For
? 5+ years of experience in software engineering or technical problem-solving roles
? Strong fundamentals in software design, system thinking
? Experience working across systems, integrations, and data flows
? Comfort working directly with customers and owning ambiguous problems
? Clear communication skills and a strong ownership mindset
? Curiosity and interest in building AI-powered systems that work in practice
Nice to Have
? Experience in forward-deployed, solutions engineering, or customer-facing roles
? Exposure to AI agents, automation, or conversational systems
? Experience operating and improving production systems
Location: Rome or Milan (lavoro da remoto 1/2 days per week)
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.