Aurora began in ****, when our founder Lyndall Mitchell opened Australia's first urban day spa in St Kilda.
Today, our spa and bathhouse sits within the InterContinental Sorrento, part of the Continental precinct on the Mornington Peninsula.
Our bathhouse draws on European bathing traditions, with a thermal and hydrotherapy circuit designed to help guests slow down and restore.
Everything we do comes back to one idea: a place where people can step away from the noise and come back to themselves.
The role
We're looking for summer casuals to work across our Bathhouse and Reception, from October through to the end of January.
You'll welcome guests at the desk, guide them through the bathhouse, and help keep every part of their visit calm and unhurried.
For the right person, there may be an opportunity to stay on beyond summer, depending on how you settle into the role and the team.
At Reception, you'll:
Welcome guests, check them in and farewell them at the end of their visit
Manage bookings by phone, email and in person, keeping schedules accurate
Process payments and keep clear records
Recommend treatments, packages and retail products that suit each guest
In the Bathhouse, you'll:




Introduce guests to the hydrotherapy circuit and how to enjoy it
Share the benefits of thermal bathing and suggest ways to rest afterwards
Keep an eye on guest wellbeing and safety throughout their visit
Maintain a high standard of presentation, cleanliness and hygiene
Complete water quality testing, compliance records and incident reports as needed
About you
A warm, composed communicator who puts guests at ease
Organised and steady when the day gets busy
Comfortable suggesting treatments and products, and working towards shared targets
Happy working in warm, humid, low-light spaces and on your feet
Available across evenings, weekends and public holidays from October to the end of January
You'll need:
A current First Aid and CPR certificate
A current Working With Children Check
Helpful, but not essential:
Experience in spa, wellness or hospitality
Knowledge of hydrotherapy or holistic wellness
Experience with spa booking systems
What we offer
Complimentary bathhouse access before or after your shift
Staff discounts on treatments, services and retail
Uniform provided
A calm, supportive team, with room to grow within Aurora
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📌 Spa Receptionist & Bathhouse Attendant (Sorrento)
🏢 Aurora
📍 Sorrento