As a Senior Forward Deployed Engineer, you will own end-to-end delivery of agentic AI solutions for Salesforce’s key enterprise customers. You’ll lead technical delivery, mentor peers, and set engineering standards to scale agentic AI deployments. You partner with Deployment Strategists to translate customer needs into shippable AI solutions, while staying at the forefront of AI tools and frameworks. This role blends architecture, data, and software craft to drive measurable business outcomes in enterprise environments.Own end-to-end build and deployment of agentic AI solutions for strategic customers, from architecture decisions to production handoffDesign and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, guardrails, enterprise-ready integration patternsManage data lifecycle: model design, data pipelines, data readiness across Salesforce Data 360, Snowflake, Databricks, and customer platformsResolve blockers in data integration, model deployment, orchestration,



and performanceBuild and maintain agent performance dashboards and KPI reporting across engagementsDevelop proofs-of-concept and MVPs with sound judgment on what to implement now vs laterCodify learnings into reusable playbooks and assets for the orgMentor engineers through code reviews and paired sessionsProvide technical depth on critical deployments and surface field insights to Product and EngineeringCollaborate with Deployment Strategist to translate complex business challenges into actionable agentic solutionsTravel to customer sites as needed to ensure successContribute to roadmap with field insights that influence product and engineering decisions6+ years of software engineering or technical delivery experience with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaSdegree in Computer Science or a related fieldexperience integrating LLMs into production and using frameworks like LangChain or LlamaIndexproficient in data modeling, processing, and analytics with experience on platforms like Salesforce Data 360, Snowflake, xysqume or Databricksdeep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIsentrepreneurial, results-oriented mindset with good judgment on fast vs right decisionsmentored technical talent and created reusable assets or playbooksclear, credible communication with engineers, customer architects, and executivescuriosity about evolving AI/data landscape and willingness to pilot new tools and modelsability to travel to customer sites as neededbusiness proficiency in Italian and EnglishComputer Science (CS) degree or relatedstrong communicationcross-functional collaborationPythonJava#J-18808-Ljbffr

📌 Principal Forward Deployed Engineer, Italian Speaking (Monza)
🏢 Salesforce
📍 Monza