Our client is a manufacturer of flexible polyurethane foams. For over 75 years we have led the pursuit of innovative, sustainable products for comfort, cushioning and protection environments. PE owned.
The hiring BU makes 70% of the company's revenue and profits. It manufactures and sells blocks of foam from its 11 foaming sites in Europe and 6 converting sites. It serves 7,000 customers across 15 territories divided in 5 regions. The F&B; business is characterized by a transactional ecosystem with a high level of competition intensity where pricing discipline, negotiations skills and customer intimacy prevail.
Job purpose The Sales Manager, Southern Italy, is responsible for developing and strengthening relationships with existing customers across Southern Italy. The role focuses on driving sustainable revenue growth, increasing market share, and ensuring exceptional customer satisfaction within the Furniture & Bedding sector. Through effective account management, market insight, and commercial leadership, the Sales Manager will identify opportunities to expand business with existing customers while building long-term strategic partnerships in the region.
Key responsibilities Account Development and Retention Build and maintain strong relationships with key customers throughout Southern Italy to ensure customer satisfaction and long-term loyalty.
Develop and execute account growth strategies that increase revenue and profitability within the existing customer portfolio.
Conduct regular business reviews with key customers to identify growth opportunities, resolve challenges, and strengthen partnerships.
Negotiate and manage commercial agreements while ensuring compliance with Italian regulations, company policies, and contractual obligations.
Serve as the primary point of contact for customers, ensuring a high level of responsiveness and service.
Maximise sales and profitability of the existing product portfolio within assigned accounts.
Identify cross-selling and upselling opportunities across the company's product range.
Work closely with customers to develop tailored solutions that address market and consumer requirements.
Collaborate with internal teams to support product launches and introduce innovations to customers.
Market Development and Insights Gather customer feedback and market intelligence to support product development, pricing strategies, and service improvements.
Monitor trends within the Italian Furniture & Bedding market, including customer requirements, competitor activity, and industry developments.
Identify new opportunities within existing customer groups and adjacent market segments.
Develop a strong understanding of regional differences, customer behaviours, and purchasing patterns across Southern Italy.
Sales Execution and Reporting Deliver accurate sales forecasts, customer plans, and performance reports to the Sales Director South.
Maintain detailed account plans focused on customer retention, growth, and profitability.
Ensure CRM systems are fully updated with customer activity, opportunities, and account developments.
Monitor performance against sales targets, budgets, and strategic objectives, implementing corrective actions where necessary.
Support the annual budgeting and commercial planning processes.
Knowledge, Skills and Competencies Proven success in B2B sales and key account management, preferably within manufacturing, furniture, bedding, foam, or industrial sectors.
Strong relationship-building and stakeholder management skills.
Excellent negotiation, presentation,
and communication abilities.
Strong commercial acumen with the ability to identify profitable growth opportunities.
Analytical mindset with experience using sales data and market insights to develop effective commercial strategies.
Proficiency with CRM systems and Microsoft Office applications.
Fluency in Italian and English.
Strong knowledge of the Southern Italian market and customer landscape.
Willingness to travel extensively throughout Southern Italy and occasionally across Southern Europe.
Valid driving licence.
Degree in Business, Marketing, Economics, or a related discipline.
Experience within the foam, furniture, bedding, consumer goods, or industrial materials sectors.
Understanding of Italian commercial regulations and contractual frameworks.
Knowledge of supply chain and manufacturing processes relevant to furniture and bedding products.
Experience managing regional territories and implementing account growth strategies.
Customer Focus – Anticipates and responds effectively to customer needs while delivering outstanding service.
Relationship Management – Builds trusted, long-term partnerships with key customers and stakeholders.
Commercial Excellence – Identifies opportunities to maximise revenue, profitability, and market share.
Strategic Thinking – Develops and executes account growth plans aligned to business objectives.
Negotiation Skills – Achieves sustainable commercial outcomes while strengthening customer relationships.
Market Knowledge – Demonstrates a strong understanding of Southern Italy's Furniture & Bedding industry and competitive landscape.
Resilience and Adaptability – Effectively manages commercial challenges and changing customer requirements.
Data-Driven Decision Making – Uses CRM data, forecasts, and market insights to drive performance and identify new opportunities.
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📌 Sales Manager (Napoli)
🏢 Altro
📍 Napoli