Vacancy Information
Reporting line: Director of Operations

Location: Rome or Venice (Hybrid - 3 days per week in the office, 2 days per week from home)

Hours: Monday - Friday, 40 hours per week (9 AM - 5.30 PM)

High season: During the high season April-October, one Saturday per month on rota and during the week on shifts (8am-4.30pm or 10:30am-7pm)

Company Introduction
The Travel Corporation (TTC) is a family of brands that has been making travel matter for over 100 years. Established in 1920 and driven by service, our award-winning brands, including Trafalgar, Contiki and Insight Vacations, welcome over two million guests every year.

We are a fun, high-performing and collaborative team, where professional growth is prioritised. When you grow, we grow as a company.

The Role
Plays a vital role in the pre-departure organization by overseeing and managing the company’s day-to-day operations. They are responsible for ensuring that all office processes run smoothly, efficiently, and in line with the TTC’s objectives

Our Values

inherent Passion: our love for travel is the foundation of everything we do





incredible People: diverse, delightful and dedicated individuals

impactful Purpose: making a positive impact on the destinations, communities and wildlife we visit

What Will You Do?

Ensure Sightseeing times and tickets are added to the documentation delivered to the TDs.

Answer and assist all Travel Director (TD) queries either in person or over telephone/teams

Communicate relevant information to TDs in advance of all trip departures, via Teams channels.

Work with other departments to ensure the smooth running of upcoming trips.

TD’s complaint is listened to, and suitable solution is sought.

Where necessary escalat to Team Manager, ensuring no issues is left unresolved.

About You

Flexible, willing to step in and able to assist with shift cover where necessary

Pleasant and friendly manner.

Confident

Open to developmental feedback.

Collaborative

Able to multi-task and prioritise.

High attention to details

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📌 Operations Executive (Roma)
🏢 Altro
📍 Roma