Background and purpose of the assignmentthe united nations world food programme (wfp) seeks an operational information management officer to strengthen operational information management and reporting support for ltc telecoms operations.

accountabilities and responsibilities

- manage the collection, organization, analysis and maintenance of operational information for ltc telecoms, ensuring data quality and timely availability.
- develop and maintain data‑collection and visualization tools, including dashboards, surveys and reporting platforms.
- update ltc telecoms information platforms, country pages and shared file systems, ensuring accuracy and compliance with standards.
- oversee mailing lists, internal information‑sharing mechanisms, templates and documentation standards.
- manage shared ltc telecoms email accounts, assess requests and coordinate timely follow‑up with focal points.
- coordinate and document ltc telecoms meetings, including scheduling, agendas, minutes and follow‑up actions.
- represent ltc telecoms in inter‑agency information‑management forums and working groups.
- produce and quality‑assure regular situation reports, factsheets, dashboards, infographics and other analytical products.
- coordinate ltc telecoms inputs to ocha, wfp country office and inter‑agency reporting products.
- develop monitoring tools, conduct user‑feedback surveys and analyse results to inform operational decisions.
- provide technical guidance and ensure consistent reporting to partners and stakeholders.




- design, prepare and edit advocacy and visibility materials, including news updates, feature stories and briefing notes.
- coordinate procurement and management of ltc telecoms visibility items.
- draft and edit operational documents such as conops, project documents and presentations.
- support coordination with ltc telecoms teams to ensure aligned messaging and information flows.

qualifications
- advanced university degree in information management, communications, journalism, international relations, social sciences, engineering or related field (or first degree with additional experience).
- minimum five years of postgraduate professional experience in information management, communications or related fields.
- experience in international contexts; experience in emergency or humanitarian settings is desirable.
- proficiency in microsoft office applications (excel, word, powerpoint, teams, sharepoint).
- strong oral and written communication skills, able to translate technical terminology.
- analytical and problem‑solving skills, ability to work independently and meet tight deadlines.
- ability to provide technical guidance, coordinate with diverse stakeholders and assure quality of information products.

languages
- fluency in english (written and spoken) – required. xysqume
- intermediate knowledge of a second un official language (arabic, chinese, french, russian or spanish) – desirable.

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📌 Telecoms Operations Information Management Consultant (Roma)
🏢 World Food Programme
📍 Roma