In this role, you will provide secondary support for the online charging solution within the Italy Services Operation team, ensuring resilience and continuity of services. You will collaborate with first-line operations, drive proactive maintenance, and guide troubleshooting to prevent outages. You will manage vendor interactions for technical support and support deployment of new technologies. This role offers exposure to 24x7 on-call activities and cross-functional collaboration to meet performance KPIs.Scopra se questa occasione è adatta a lei leggendo tutte le informazioni riportate di seguito.Starting salary at least 35,500 + PDRGlobal telco with diverse and inclusive cultureOpportunities for growth and trainingWork-life balance supportOn-call 24x7 standby rotationPerform incident troubleshooting and repair actions, including vendor escalation to restore service and performanceConduct proactive maintenance and health checks to optimize the network and prevent incidentsAddress customer complaints within SLA and provide end-to-end tracing and debugging of service platform componentsAnalyze traffic, end-to-end service trends,



and protocols to diagnose issuesShare knowledge to raise technical skills across deployment and operations teamsIntroduce and manage cutting-edge technologies through vendor collaboration and on-the-job trainingPlan and upgrade service platform components with aim of zero incidents and quality onboarding of service requestsUniversity degree: Electronics, Telecommunications and Information TechnologyMin. 2 years of experience in Telecommunications in a similar roleHands-on experience with Telco service componentsScripting knowledge in Linux, Python, Ansible (desirable)Database management knowledge (Arrowspike) desirableStrong understanding of telecom protocols xysqume like SS7, Diameter, LDAP, SOAPExperience in problem and change management, trace interpretation (Wireshark traces, logs)Knowledge of 2G/4G/5G, VoLTE, and microservices architectureFluent in English and ItalianTeamwork and collaboration across multi-functional and multicultural teamsStrong problem-solving and incident management mindsetGood communication skills in English and ItalianSS7 (MAP, Camel), Diameter, LDAP, SOAPMobile network architectures 2G/4G/5G, VoLTECharging Engineer Specialist pavia, lombardia, it#J-18808-Ljbffr

📌 Charging Engineer Specialist (Bardi)
🏢 Vodafone
📍 Bardi