In this role you guide the deployment of ServiceChannel for enterprise clients, aligning facilities, maintenance, and vendor management needs with scalable platform configurations. You collaborate with cross‑functional teams to translate real-world workflows into actionable projects, drive adoption through configuration and training, and ensure high‑quality, on‑time delivery. You’ll work closely with facilities, operations, and procurement stakeholders to shape implementations that scale across multi‑site sites and vendor networks. This is a hands‑on, client‑facing role in a dynamic, growth‑oriented environment.Verifichi qui sotto se possiede i requisiti per questa possibilità e, in tal caso, invii la sua candidatura il prima possibile.medical, dental, vision, life and LTD insuranceHSAServe as a domain expert on ServiceChannel for facilities management and multi-site service deliveryLead discovery sessions to map facilities workflows, service models, and vendor structuresTranslate requirements into detailed project plans with scope, budget, and timelinesGuide configuration, training, testing,
and go-live with focus on real-world adoptionCommunicate technical and functional concepts to both technical and non-technical stakeholdersFoster cross‑functional collaboration with Customer Success, Product, Engineering, and global teamsProvide end-to-end client support including configuration recommendations and integrationTroubleshoot complex functional/technical issues in facilities workflows and vendor managementManage customer and internal resources to meet milestones and ensure quality deliveryMentor junior project managers on implementation methodology and facilities best practicesBachelor’s degree or equivalent professional experience2+ years managing enterprise software implementations (CRM, EAM, FM, or similar)Strong understanding of Service xysqume Delivery environmentsProven experience managing all phases of the enterprise implementation lifecycleDemonstrated ability to deliver complex, multi‑stakeholder implementationsStrong problem‑solving skills with independent issue resolutionExcellent written and verbal communication skillsStrong organizational skills with ability to manage multiple projects and budgetsAbility to mentor and support other project managersWillingness to travel up to 40%Clear and confident client-facing communicationMentoring and coachingHTMLCSS#J-18808-Ljbffr
📌 Implementation Project Manager (Siena)
🏢 Fortive
📍 Siena