Genesys seeks a Principal AI Solutions Architect to bridge customer ambition with AI transformation across EMEA. You will shape reference architectures and lead with a consultative approach to deliver rapid AI-enabled outcomes that improve CX.
You will translate data insights into executive-ready narratives, guide multi-platform integration, and mentor customers and partners to scale AI maturity within enterprise accounts.
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📌 Senior AI Solutions Architect – CX & Transformation (Napoli)
🏢 Genesys
📍 Napoli
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