Company Description
You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
com is actively looking for a strategic-thinking, resourceful and highly driven Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants. Key for success will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.
Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.




Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
Tracking merchant project deliverables and ensuring merchant activities are updated within SalesForce, Clari, and other CRM tools.
Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
1-2 + years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role
~ Experience in the FinTech and/or Payments industry is preferred
~ A strategic problem solver with excellent project management skills and is not afraid to get their hands dirty
~ Customer-centric approach with robust relationship-building skills
~ Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders.

So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
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