We are seeking a high-caliber and analytical Senior Digital Content Reviewer & Quality Specialist to anchor our advanced media operations team. In this pivotal role, you will be entrusted with evaluating complex, nuanced, and high-visibility digital content across diverse ecosystems. Beyond standard review, you will act as a subject-matter expert, calibrating review standards, auditing edge cases, and spearheading quality assurance frameworks to protect brand integrity and platform compliance.

Responsibilities:

- Advanced Content Evaluation: Execute high-precision reviews, forensic audits, and qualitative assessments of complex digital assets, multimedia, and user-generated text against evolving international safety and quality frameworks.
- Edge Case Management & Escalations: Autonomously investigate and resolve ambiguous, high-risk, or heavily contested moderation cases, setting precedent-level rulings for the broader team.
- Quality Assurance & Calibration: Conduct peer reviews, accuracy audits, and calibration sessions to minimize variance, track error rates, and uphold elite precision standards across the review pool.
- Cross-Functional Collaboration: Partner directly with Trust & Safety policy writers, product managers, and data engineers to feedback workflow frictions, suggest algorithmic adjustments, and refine taxonomy guidelines.
- Metrics & Reporting: Synthesize daily operational outputs, error logs,



and trend insights into executive-ready reports to inform operational adjustments.

Requirements (Exigencies):

- Experience: Minimum 1+ years of progressive experience in digital content moderation, trust & safety operations, data quality assurance, or compliance analysis.
- Analytical Acumen: Exceptional critical thinking, pattern recognition, and decision-making capabilities under strict productivity benchmarks.
- Technical Agility: Advanced proficiency in data tracking tools, advanced spreadsheet modeling (Google Sheets/Excel pivot tables, conditional logic), and ticketing systems (Jira, Zendesk, or proprietary internal tooling).
- Autonomy & Resilience: Proven track record of high performance in autonomous remote setups, with the emotional resilience to manage sensitive or complex content safely and professionally.
- Communication: Native-level or bilingual proficiency in English; mastery of additional major international languages is strongly preferred.

Working Conditions:

- Schedule: Full-time flexible remote schedule (Monday to Friday, standard daytime operations with dynamic adjustment options).
- Environment: A progressive, safety-first, and collaborative remote culture powered by advanced digital infrastructure.
- Compensation & Benefits: Highly competitive daily rate and regular payment cycles, performance bonuses, digital equipment stipends, and continuous professional development/certification pathways.

📌 Senior Digital Content Reviewer & Quality Specialist (Palermo)
🏢 Nexive Network
📍 Palermo