Hotel Assistant Manager (Venezia)

Hotel Assistant Manager (Venezia)

27 set
|
Four Seasons
|
Venezia

27 set

Four Seasons

Venezia

ph3About Four Seasons: /h3pFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /ppAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. /ph3About the location: /h3pOverlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice's landmarks from the rooftop Restaurant Terrazza Danieli. /ph3About the role /h3pThe Hotel Assistant Manager oversees daily Front Office, Guest Experience, and when required Concierge operations, ensuring a seamless luxury guest experience consistent with Four Seasons standards. Acting as Manager on Duty, the role ensures smooth hotel functioning, exceptional guest care, and strong interdepartmental coordination. /ph3What You Will Do /h3ulliManage the daily operations of the Front Desk, Guest Experience, and Concierge teams. /liliServe as Manager on Duty in the absence of senior management,



responding quickly to emergencies and operational issues. /liliCoordinate guest arrivals, departures, and special requests, ensuring personalized service for Special Attention Guests, Return Guests, and Groups. /liliInterview, train, schedule, and evaluate team members, promoting growth and engagement. /liliPartner cross-functionally with Sales, Catering, Housekeeping, and other departments to ensure flawless operations. /liliOversee financial and credit procedures, including paid‑outs, rebates, petty cash, and billing compliance. /liliVerify cashier transactions and end‑of‑shift reconciliations to ensure accuracy and proper approvals. /liliRespond to guest requests with attentiveness and personalized service, delivering solutions that enhance satisfaction. /liliHandle guest complaints and sensitive situations with professionalism, empathy, and discretion. /liliYou must possess the legal right to work in Italy /li /ulh3What You Bring /h3ulli2-3 years of experience in luxury hospitality in a supervisory or managerial Rooms Division role. /liliStrong leadership and team‑motivating abilities, coupled with a focus on staff development. /liliExcellent communication, interpersonal, and problem‑solving skills. /liliStrong organizational skills, attention to detail, and the ability to perform under pressure. /liliSolid knowledge of Front Office operations and PMS platforms (e.g., OPERA). /liliHave fluency in English and Italian /li /ulh3What We Offer /h3ulliGross Base Salary of 31.000,00€ /liliExcellent Training and Development opportunities. /liliEmployee Discount for stays at any Four Seasons worldwide. /liliComplimentary Dry Cleaning for Employee Uniforms. /liliComplimentary Employee Meals. /li /ulh3Schedule Location /h3pFull-time position based at Hotel Danieli, Venice. /ppFlexibility to work weekends and holidays as needed. /p /p #J-18808-Ljbffr

📌 Hotel Assistant Manager (Venezia)
🏢 Four Seasons
📍 Venezia

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