ppAs Team Manager, you lead a high-performing shop floor team to deliver exceptional service and meet store targets across departments. You act as a Burberry ambassador, promoting the brand values and product passion while building strong client relationships. You analyze performance, drive productivity, and collaborate with leadership to optimize KPIs and store growth. You shape the guest experience and ensure consistent standards through coaching and training. You join a values-driven luxury brand focused on sustainable impact and community engagement. /pulliPartner with store management to improve sales performance and exceed goals /liliAnalyze store performance and KPIs; report trends and competitor activity /liliLead a customer-facing team; set targets and drive productivity /liliPromote Burberry brand and product knowledge; ensure service excellence /liliEngage in CRM initiatives and capture client data to tailor outreach /liliMentor the team on product knowledge, policies,



and procedures /liliDrive training delivery and cascade learning materials /liliOversee customer journey and leverage guest experience program metrics /liliSupport talent development, retention, and performance reviews /liliParticipate in or lead daily store meetings to share trends and updates /liliMaintain store standards, compliance, and housekeeping /liliCoordinate front-of-house and back-of-house activities to meet budgets and safety standards /liliPrevious luxury retail leadership experience driving department sales and profitability /liliCommercial awareness with exposure to sales KPIs /liliUnderstanding of luxury client expectations and service levels /liliExcellent interpersonal and communication skills; adaptable to change /liliGenuine interest in fashion and product knowledge /liliOrganised with ability to prioritise and problem-solve under pace /liliAdvanced knowledge of POS, store systems and comfort with digital tools /lilileadership /lilicommunication /lilistore systems /liliCRM initiatives /li /ul /p #J-18808-Ljbffr

📌 Team Manager - Rome La Rinascente Tritone (Latina)
🏢 Burberry
📍 Latina