pAs an Account Manager at Flexport, you nurture key client relationships and drive value delivery across the client’s supply chain. You partner with clients, identify solutions, and manage upsell, cross-sell, and renewal opportunities while ensuring a premium, consistent experience globally. You collaborate with cross-functional teams to monitor metrics, onboarding, and strategic reviews, shaping outcomes that advance Flexport’s mission to simplify global trade. /pulliHealth insurance /liliLife insurance /liliStatutory pension contributions /liliEquity program /liliParental leave /liliCultivate and grow relationships with key business stakeholders to deepen the Flexport partnership /liliMonitor account health with clients and identify opportunities to improve the experience /liliIdentify, develop and close upsell, cross-sell, and renewal opportunities /liliTrack client financial health and ensure timely payments /liliLead client onboarding and define standard operating procedures /liliScope and guide implementation stages and timelines for new opportunities /liliCollaborate with global counterparts to maintain a consistent account experience /liliOversee client metrics with Global Operations and address escalations /liliPrepare content for client touchpoints to highlight value and new opportunities /liliLead quarterly strategy reviews using deep client knowledge with minimal guidance /liliDrive product adoption with client stakeholders to maximize Flexport value /liliDocument and refine client success criteria as needs evolve /liliContinue learning through internal/external training to act as a trusted advisor /liliMaintain Salesforce accounts and opportunity pipeline /lili3-5 years in sales/account management or client-facing role /liliBackground in logistics, freight forwarding, or supply chain /liliClient-centric mindset focused on outcomes and strategic planning /liliStrong problem-solving, process orientation, and structured thinking /liliDeep curiosity about client needs and how Flexport can meet them /liliHigh attention to detail and ability to analyze metrics /liliStrong business acumen and track record in (cross)selling a product /liliFluent in Italian and English; Spanish is a strong plus /liliCV in English requested by employer /liliData-driven account management /liliStrategic planning and presentation delivery /li /ul #J-18808-Ljbffr

📌 Senior Account Manager (Monza)
🏢 Flexport
📍 Monza